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June Member Spotlight

🔦 Member Spotlight – Kassandra Quinn, Social Media Strategist, ModSquad

🔦 Member Spotlight – Kassandra Quinn, Social Media Strategist, ModSquad
Jonathan Zuluaga
Community Manager
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Meet Kassandra Quinn

This month’s Member Spotlight features Kassandra Quinn, a social media strategist who brings nearly a decade of experience, a strong sense of perspective, and a thoughtful approach to building strategy that actually connects. For Kassandra, community has always been at the heart of doing this work well. “This job has really high highs and some low lows, so people who get it are key. This little community here and on social has been such a great space for that.”

Beyond the Feed: Packing Cubes and Postcards
Before diving deep into the social world, Kassandra took a career break to backpack through Asia. That experience broadened her worldview and turned her into a seasoned expert in packing cubes and overnight buses. These days, you’re more likely to find her tending her garden, in hot yoga, or baking something sweet. She’s also a big fan of sending snail mail—a small but joyful way to stay connected and creative.

Recent Wins: Insight-Driven Strategy and Thought Leadership
Since joining ModSquad, Kassandra has led efforts to refocus their organic strategy to speak more directly to customer pain points while keeping the company’s voice and culture intact. She also launched their executive thought leadership program and kicked off internal employee advocacy efforts, making it easier for team members to share their expertise in a genuine, human way.

What Inspires Her
Kassandra keeps her eyes on the brands that are playing the long game—those who stay consistent, on voice, and find creative ways to make even the driest topics fun. She points to Merriam-Webster and the Audubon Society as great examples. She also finds inspiration in how brands like Intercom approach advocacy and thought leadership, and of course, enjoys the occasional chaos from Duolingo and Surreal.

Creativity That Grows in the Gaps
Kassandra’s best ideas usually don’t show up in a brainstorm. They come while walking, gardening, or doing something completely unrelated to work. “Creativity needs space to breathe. Forcing it never works as well as letting it sneak up on you.”

Drop into the comments to connect with Kassandra and share where your best ideas tend to find you.

 

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5 replies

ksquinn
  • Level 2
  • 7 replies
  • June 26, 2025

Hi all! Thank you so much for this fabulous spotlight!

I love how the Arb gives us a place to connect with others in the field and learn from each other. Always down to chat all things social media, employee advocacy and beyond especially with those in the b2b space! 


  • Level 1
  • 2 replies
  • July 11, 2025

Very interested to know how you got your employee advocacy strategy to take off. We’ve had a tough time with this! 


Great feature, Kassandra!

I feel like most of my good ideas come after a nice relaxing meditation or bath. 


ksquinn
  • Level 2
  • 7 replies
  • July 21, 2025
amy.ellis wrote:

Very interested to know how you got your employee advocacy strategy to take off. We’ve had a tough time with this! 

It was a slow and steady build up honestly! I started by really doing the work to educate people on the platform of choice (which for us was LinkedIn) so I dropped into prescheduled team meetings and gave short presentations on the platform and how to use it + why it benefitted them and the business. Then after I got people interested, I started doing smaller incentive programs for people to get active and engage on the platform. From there, it was easier to see who was interested in the platform and would be willing to do more in depth advocacy work. 

I still think some sort of incentive or at least a good system of giving praise and shout outs is essential! 


  • Level 1
  • 2 replies
  • July 23, 2025

this is so helpful, thank you! we are a university so swag is really the only incentive I can offer lol. but that may work. can you give me an idea of the incentives you used? and also did you encourage thought leadership type of posts - or just resharing of existing company posts. 

thanks again! 


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