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Networking opt-ins are open! Discuss social search strategy with peers

1 day ago

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Scott MorrisSprout Team

Coffee Talk

We couldn’t do it without you: Sprout recognized by G2’s 2026 Best Software Awards

I’m excited to share that for the 10th year in a row, Sprout Social has been recognized by G2’s Best Software Awards. This year, we’ve been named a top company in six key categories, including Best Software Products and Highest Satisfaction Products.

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4 minutes ago

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kira665Level 1

Coffee Talk

How do you share niche gaming tools without triggering platform flags?

Hey everyone,I’ve been managing a few gaming-related social pages and I keep running into a strange issue when sharing links to niche resources. One example is some rblx scripts I’ve been testing.Whenever I try to post or schedule content that links

51

8 hours ago

kate.meyers emeryLevel 6

Latest Talks & Trends

What's driving your 2026 strategy?

Creating Candid’s annual social media plan is usually one of my favorite tasks. But 2025 threw us a bit of a curveball: the new administration, need to be more careful with language, and the takeover of AI slop content.All of this shifted how I appro

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8 hours ago

Laura PorcinculaCommunity Manager

Coffee Talk

Networking opt-ins are open! Discuss social search strategy with peers

Networking opt-ins for this month are officially open! This month we are focusing on social search strategies to keep our content front and center during discovery. Whether you want to talk through specific search optimization workflows, brainstorm d

50

1 day ago

Max PeteCommunity Manager

Social Data

Is Social Intelligence finally getting its seat at the table?

Hey folks,At Sprout, we’re currently deep in research for our upcoming Social Intelligence Report. We’ve got the quantitative data, but now we’re looking for the "meat" behind the numbers—the real stories from the people building these functions in t

40

5 days ago

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American Campus CommunitiesLevel 1

Job Postings

Hiring for a Director of Social Media @ American Campus Communities

American Campus Communities is currently hiring for a Director of Social Media! We are looking for someone who will lead social strategy across our corporate brand and portfolio of communities, overseeing content, campaigns, influencer/NIL partnershi

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6 days ago

melissa.macgregorLevel 2

Social Networks

TikTok Invoicing

Hi all,Does anyone here have a TikTok credit line? We seem to have lost our account rep in the shuffle, and no one on the invoicing email is replying to my emails. Did you also receive 2 invoices for January? I assume this is before/after US ownershi

71

6 days ago

kate.meyers emeryLevel 6

Coffee Talk

Anyone going to NTEN's Nonprofit Tech Conference?

I’ll be there (and presenting on a social media panel with other nonprofit folks) and would love to meet up!

911

14 days ago

kate.meyers emeryLevel 6

Social Customer Care

What do you do when someone won't take complaints to DM?

We launched a new product and there’s been some challenges, so it’s no surprise we’re seeing comments about it on our social media posts (often ones that are unrelated to the product). Usually I have pretty good luck asking them to take the conversat

1341

14 days ago

C

clayton_normanLevel 2

Content Creation

Employee Advocacy Inspiration

I’m getting ready to launch a new employee advocacy program at my company and am looking for inspo. We’ve gone with Sprout’s employee advocacy platform for organizing/tracking, but I’d love to hear your best ideas on what you’ve seen work.Incentives

kira665Level 1

How do you share niche gaming tools without triggering platform flags?

Hey everyone,I’ve been managing a few gaming-related social pages and I keep running into a strange issue when sharing links to niche resources. One example is some rblx scripts I’ve been testing.Whenever I try to post or schedule content that links

51

8 hours ago

melissa.macgregorLevel 2

Social Networks

TikTok Invoicing

Hi all,Does anyone here have a TikTok credit line? We seem to have lost our account rep in the shuffle, and no one on the invoicing email is replying to my emails. Did you also receive 2 invoices for January? I assume this is before/after US ownershi

71

6 days ago

R

robbie.schneiderLevel 4

Social Customer Care

Launching an employee advocacy program?

For those of you who have launched an employee advocacy program, can you share some of the successes and struggles you had in getting team members on board? We’d love to start one but resources (platform costs and staffing) are concerns.

2704

19 days ago

Max PeteCommunity Manager

Career Advice

How did you actually protect your energy in 2025?

Hey everyone!Reflecting a bit on the last few days of 2025. I spent a lot of this year realizing that doing good social work and doing everything are not the same thing. Between new platforms, faster turnarounds, and the always-on pressure, I had to

erin.stormLevel 1

How are you benchmarking for saves, shares and reposts in 2026?

We all know Instagram is heavily weighting shares, saves, and reposts in the algorithm, and clients are asking us to benchmark performance heading into 2026. Are there any solid studies or updated benchmarks for these metrics specifically? Or how are

josh.hinkleLevel 1

Content Calendar Templates

Does anyone have any content calendar templates outside of sprout social they like using? We currently use one note for our content calendar.

bri.hoomesLevel 1

Community Manager Tools

Hi friends! I am a community manager at a full-service marketing agency. We have a variety of different types of clients, most of which I handle outgoing engagement for. I wanted to poll the experts and see what types of tools people are using to tra

1548

1 month ago

shuchitapoddarLevel 2

Higher Ed Hub

From Facebook groups to IG pages

Hi all! At Iowa we use Facebook groups for incoming students, but we’ve noticed fewer students joining them and more gravitating toward unaffiliated “Class of” Instagram pages. Our FB groups have screening questions to keep things secure, but Instagr

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2 months ago

shuchitapoddarLevel 2

Social Networks

From Facebook Groups to Instagram Pages

Hi all! At Iowa we use Facebook groups for incoming students, but we’ve noticed fewer students joining them and more gravitating toward unaffiliated “Class of” Instagram pages. Our FB groups have screening questions to keep things secure, but Instagr

541

2 months ago

mearamcnittLevel 1

Coffee Talk

How are you combating job application answers written by AI?

Over the past couple of years, my agency has seen an increasing amount of our job applicants just copying and pasting answers written by AI. From technical questions, to “Why do you want to work with us?” and it’s really clogging up our hiring workfl

1182

3 months ago

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