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Nominate yourself or your team for the Social Intelligence Awards

7 days ago

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Nominate yourself or your team for the Social Intelligence Awards

It’s time to get the recognition you and your team deserve. We are looking for the visionaries in our community who have moved beyond basic metrics to...

Forum|Forum|7 days ago

662

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R

robbie.schneiderBoosted Blossom

Social Customer Care

Launching an employee advocacy program?

For those of you who have launched an employee advocacy program, can you share some of the successes and struggles you had in getting team members on board? We’d love to start one but resources (platform costs and staffing) are concerns.

4355

4

1 hour ago

Scott MorrisSprout Team

Coffee Talk

We couldn’t do it without you: Sprout recognized by G2’s 2026 Best Software Awards

I’m excited to share that for the 10th year in a row, Sprout Social has been recognized by G2’s Best Software Awards. This year, we’ve been named a top company in six key categories, including Best Software Products and Highest Satisfaction Products.

1151

2 days ago

Max PeteCommunity Manager

Social Data

Nominate yourself or your team for the Social Intelligence Awards

It’s time to get the recognition you and your team deserve. We are looking for the visionaries in our community who have moved beyond basic metrics to uncover deep insights, scale proactive care and drive measurable ROI. This is your stage to showcas

662

2 days ago

glory.rohdeTagged Tendril

Social Networks

Whatsapp Use Case for a Networking Association

Hello social media people,I’ve been tasked with determining whether Whatsapp is something we should implement from higher-ups. Our networking association is focusing on global growth in the future, specifically in Latino America.My question is, are t

212

5 days ago

M

marsando95Tagged Tendril

Job Postings

OPEN POSITION: Coordinator, Digital & Social Media @ Endemol Shine North America

Coordinator, Digital & Social Media @ Endemol Shine North AmericaJOB DESCRIPTION: Endemol Shine North America seeks a Coordinator, Digital & Social Media to work on various projects across our portfolio. This position’s primary responsibility

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5 days ago

Laura PorcinculaCommunity Manager

Coffee Talk

May Networking is Open: Turning Social Insights into Strategic Action

Opt-ins for May Networking are open.This month, we’re moving beyond just gathering data. We’re focusing on Social Intelligence—the art of transforming Social Insights into a clear competitive advantage that guides your entire organization. Peer Conne

370

8 days ago

sdtitmasTagged Tendril

Social Data

Q1 Engagements seem very high - boosted post counted?

Hey all! In the Reposting > My reports tab I have “Engagements” as one of the categories for LinkedIn and it appears that it is organic only. However, it seems this number is quite high from what I’d expect. We did start more boosting of organic c

923

8 days ago

Laura PorcinculaCommunity Manager

Social Data

What we actually mean when we talk about Social Intelligence

Social Intelligence is a term that gets thrown around a lot in our industry, often wrapped in enough buzzwords to make anyone's head spin. But at its core, it’s a straightforward concept that elevates our work to the rest of the business.Simply put,

572

12 days ago

B

baraicaTagged Tendril

Social Networks

Employee Advocacy- Onboarding and need Tips :)

Hi there! We are going live with employee advocacy later this month and wanted to get some tips on how you kicked it off the program internally. Where did you start? I there a checklist somewhere? Which teams did you give seats to in advocacy? Any he

613

B

15 days ago

briana.rabiolaTagged Tendril

Career Advice

Covering a “team of one” social media manager on leave — how did you do it?

I’m a team of one leading social, and I’ll be going on a 12-week leave this summer. We’re currently planning coverage, and it’s becoming clear it’ll likely take 3–4 people to support different parts of the role.For those of you who’ve been through so

894

16 days ago

R

robbie.schneiderBoosted Blossom

Social Customer Care

Launching an employee advocacy program?

For those of you who have launched an employee advocacy program, can you share some of the successes and struggles you had in getting team members on board? We’d love to start one but resources (platform costs and staffing) are concerns.

marsando95Tagged Tendril

Job Postings

OPEN POSITION: Coordinator, Digital & Social Media @ Endemol Shine North America

Coordinator, Digital & Social Media @ Endemol Shine North AmericaJOB DESCRIPTION: Endemol Shine North America seeks a Coordinator, Digital & Social Media to work on various projects across our portfolio. This position’s primary responsibility

90

M

5 days ago

briana.rabiolaTagged Tendril

Career Advice

Covering a “team of one” social media manager on leave — how did you do it?

I’m a team of one leading social, and I’ll be going on a 12-week leave this summer. We’re currently planning coverage, and it’s becoming clear it’ll likely take 3–4 people to support different parts of the role.For those of you who’ve been through so

894

16 days ago

M

malavika.thrikutamTagged Tendril

Social Networks

Multi-image organic post as carousel on LinkedIn app

Saw this interesting carousel view of a multi-image post on the app. Who else is seeing this on the app? Haven't had this experience on the desktop yet, not sure if this is an existing feature that just made its way to Europe , curious to know!

matt.wallaceTagged Tendril

Social Data

Social Media Benchmarks for Logistics Brands

How are others benchmarking social performance against competitors specifically in the logistics space?Do you primarily use tools like Sprout Social for this, or do you rely on external/third-party sources as well?I’d be interested in understanding y

431

26 days ago

katelyn.mcdonaldTagged Tendril

Content Creation

Social Media Vertical Video Aspect Ratio Debate - LinkedIn: 9:16 or 4:5?

Hi everyone! One of the graphic designers I work with on some video projects has got it in his head that the vertical videos he is making should be now 4:5 aspect ratio instead of the normal 9:16 that I have been asking for. We post on LinkedIn (most

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1 month ago

michelle.kleinhammerTagged Tendril

Content Creation

Adding a collaborator on a Facebook post

Is there a way to add a collaborator on a Facebook post in Sprout? I don’t see that option but it would be really helpful!

1011

1 month ago

L

lauren.oxfordTagged Tendril

Social Data

Accounting for Viral Posts in Reporting

Hi everyone! I work for a local municipality and help oversee the strategy for 20+ social media accounts across different departments.Each month, I report to our executive team on the previous month’s top‑performing posts. Recently, they’ve asked for

rosemnguyenTagged Tendril

Latest Talks & Trends

Changing Company Logos for Pride Month and other events

Hello, I work for a mid-sized B2B technology company based in San Francisco and we were curious what other brands were doing with Pride Month coming up in June. Does your brand change your logos to rainbow, or do you avoid that because of rainbow-was

1132

1 month ago

J

jason.reiderTagged Tendril

Healthcare Hub

Patients Posting on Social

Hi everyone,We seem to be seeing more and more photos and videos pop up on social media (mostly on Facebook) from patients in our ER. These are concerning for us, but not a HIPPA violation since the posts are from other patients. There are also some

2125

2 months ago

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Welcome to the Community!

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Nominate yourself or your team for the Social Intelligence Awards

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