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🔴 Jenny Li Fowler’s Higher Ed Social Insights – Watch the Recording
Giveaway Alert: What’s a Game-Changer in Your Social Strategy?
🔦 Member Spotlight – Kassandra Quinn, Social Media Strategist, ModSquad
Welcome New Members July 7, 2025
Hashtags - Do you actually use them as a consumer?
Growing Blue Sky Profile
Boosting Strategy (LinkedIn)

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Recent discussions

kalim.khanLevel 1

Facebook Mentions with Hyperlinks Not Extracted via API

Hi Team,We are currently facing an issue with Facebook post data being extracted via the API. While we are successfully retrieving the permalink_url for posts, the actual content received is in plain text format. This means any hyperlinks included in the original Facebook post are not preserved in the API response.For example, there are several posts that contain what appear to be mentions in the form of embedded hyperlinks. However, when we fetch this data via the API, these links are not returned, only the plain text is. This behavior seems to be consistent across multiple Facebook posts we have reviewed.Example:Original Facebook post content (as it appears on the platform):Check out our partner @CoolBrand for the latest updates!API response:{ "message": "Check out our partner @CoolBrand for the latest updates!"} As you can see, the hyperlinked mention (@CoolBrand) is returned as plain text, and the actual link (https://www.facebook.com/coolbrand) is missing from the response. From

Signe Kronholm Kjær RasmussenLevel 1

Impressions, engagements, views etc. by country

Hi! Which tool do you use to see impressions, engagements, etc., broken down by country? For example, I need to see how many views I get each month from our audience in Germany.

Jonathan ZuluagaCommunity Manager

Giveaway Alert: What’s a Game-Changer in Your Social Strategy?Giveaway closes July 16th

We’re kicking off a new Arboretum giveaway and want to hear from you!What’s one unconventional tip, mindset shift, or process you’ve adopted that’s made a meaningful difference in how you approach social media strategy?Whether it's a small hack or a major "aha!" moment, your insights could inspire others—and earn you some exclusive Arb swag.🧢 Three lucky participant will be randomly selected to win Arb-branded goodies!👉 To enter: Drop your response in the thread below by Wednesday, July 16 at 11:59pm. For full terms and conditions, check here. Prizes include Arboretum socks, fleece blanket, Ringo water bottle for self recording,pen and object following phone stand. Let’s spark some fresh thinking—what’s working for you in 2025?

samantha.hartLevel 4

LinkedIn Provides More Analytics Data to Third-Party Platforms

LinkedIn announced it will be partnering with several third-party platforms to provide more detailed post analytics so users don’t have to check LinkedIn natively. Sprout is not currently listed, but is that in the works? This would be a great asset to be able to access directly in Sprout.Social Media TodayLinkedIn Post Announcement

baraicaLevel 1

Content Creation

Advocacy & Slack Integration

Hi,We recently integrated slack into advocacy so we can broadcast content internally to our employees and for some reason I can’t see all of our slack channels. What am I missing?

elizabeth.blancoLevel 1

Targeting on Sprout Social

Hi! I’m starting to use the Targeting feature that Sprout has. I’m doing it for both LinkedIn and Facebook. Have you tried it? Have you noticed any changes when you use it?

camilla-erika.campbellLevel 1

Hello - new member alert

Hey everyone, I’m new to the community and frankly wondering why I haven’t been here before! Excited to join and connect with many of you. My name is Camilla and I’m a social media lead at a large engineering and consulting company based in Scotland. I am a team of 1 to a 35,000+ organisation. I sit within the marketing and communications team and get support from the wider team, but I would LOVE a larger social team (I know I am not alone with that wish). I’ve been in my current role for almost 2.5 years, before that I worked in Higher Education for a long time in digital and social media roles. Would specifically love to connect with anyone in the energy/utilities industry and also gain insight on how fellow lean social teams manage to optimise their time! Speak soon,Camilla 😊

deidre.mcfadyenLevel 1

JOB: Social Media Specialist @ United Federation of Teachers in NYC

Are you based in the NYC metro area? We have a great job for a mission-driven social media specialist who can help us engage, mobilize and inform the UFT’s 120,000-plus members working in NYC public schools. It’s a hybrid role -- three days in office, two days remote. Here’s the posting: https://files.uft.org/2024-2025/job-postings/uft-social-media-spec-2025.pdf

cailley.hammel-bollowLevel 1

Content Creation

Branded company hashtags - outdated?

Since before I joined my org in 2020, my company has heavily emphasized used of a branded hashtag for employees who share about work on their social channels. Our hashtag is #iwork4UWCU.Is this an outdated practice? Do any other social managers find it helpful?My thoughts: The branded hashtag is not as helpful to me as a SMM as tagging the company since hashtags don’t always pull into the Inbox in Sprout depending on network and privacy settings. We’re revising our internal social policies and guidelines, and I’d like to drop the branded hashtag but would love to hear from others.

david829Level 1

Content Creation

How to Optimize Instagram Reels Scheduling in Sprout Social for E-Commerce Engagement?

Hi Sprout Social Community,I’m using Sprout Social Standard to schedule Instagram Reels for an e-commerce Shopify store (~1,000 followers), aiming to boost product engagement. Reels post successfully, but analytics show low engagement compared to manual posts. I’ve followed Sprout’s scheduling guide.Setup: Sprout Standard, Shopify, Instagram Business, 3 Reels/week.Steps Tried:Used optimal posting times from Sprout’s analytics. Added hashtags and captions in Compose. Tested video lengths (15-30 seconds).Any tips to improve Reels engagement via Sprout scheduling? Are there specific settings or workflows that enhance performance for e-commerce?Thanks for your insights!

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