Welcome to the Community!

Arboretum IRL in NYC 💚 🏙️🍻

Just sharing a photo from our meetup in NYC! We had a great time talking about algorithms, influencers, enterprise SaaS marketing, which dog breed is the best, agency vs in-house life, and how we all ended up in the greatest city in the world (take t

894

1 day ago

Max PeteCommunity Manager

Question of the week: What’s a piece of work that you’re most proud of?

We’re back with our last question of the week to celebrate Social Media Day next week on June 30th! Thank YOU all so much for participating in this weekly series. We hope that you had as much fun as we did getting to celebrate all of your wins. For t

261

3 days ago

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nour.zaherTagged Tendril

Repetitive Comments and Replies

I’m in the healthcare industry and I want to improve the way I write comments and replies on LinkedIn and Facebook. I feel like my replies are repetitive, and I’d love advice on how to improve that or work on that, also how do you keep replies on Fac

161

3 days ago

katseviTagged Tendril

HIPAA Compliance Courses For Social Media

Social media and HIPAA compliance can have a lot of gray areas...does anyone have any online courses (free and paid) that they have found has good resources in terms of DMs, public comments, sharing testimonials and stories, DM automation, etc?

323

Employee Advocacy Content limitations

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makala.bitzerTagged Tendril

Content Creation

We have worked to build our Employee Advocacy Program with our sales team members over the last year. One of the major limitations and frustrations that I have ran into is that media content cannot share to Facebook personal profiles. I believe this

421

Laura PorcinculaCommunity Manager

Question of the week: How do you like to be recognized?

To celebrate World Social Media Day on June 30th, we’re dedicating this entire month to uplifting and spotlighting you. We know the massive effort it takes to manage channels and communities every day, so we’re launching a weekly series right here in

1437

6 days ago

katseviTagged Tendril

DM Automation and HIPAA

Does anyone know whether it would be considered a HIPAA violation if a previous patient or a potential patient responds to a social media post by requesting a link via direct message (DM)? For example, if a post says, "DM us for the link," could a pa

maria.policelli-sohrabiTagged Tendril

Is there a way to get a list of questions before entering the Social Intelligence Awards?

I want to see if there were a list of questions for each category before applying. This would inform what type of campaign/project I would be talking about and which individuals are part of my team. We have many social campaigns with different lines

SimonSeedling

Instagram hashtags - what's changing?

I’ve noticed a number of leading accounts in my sector (UK - charity) stopping using hashtags on their Instagram posts in recent months. Is this a change other people are seeing too? Are we seeing the role of hashtags changing?

12708

8 days ago

Max PeteCommunity Manager

Question of the week: What are you doing on your day off?

We’re back again to kick off the second week of our June celebration leading up to World Social Media Day on June 30th. We hope that you're enjoying our weekly series dedicated to uplifting the incredible people behind the handles!For week 2, let’s t

1753

10 days ago

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nour.zaherTagged Tendril

Repetitive Comments and Replies

I’m in the healthcare industry and I want to improve the way I write comments and replies on LinkedIn and Facebook. I feel like my replies are repetitive, and I’d love advice on how to improve that or work on that, also how do you keep replies on Fac

161

3 days ago

katseviTagged Tendril

HIPAA Compliance Courses For Social Media

Social media and HIPAA compliance can have a lot of gray areas...does anyone have any online courses (free and paid) that they have found has good resources in terms of DMs, public comments, sharing testimonials and stories, DM automation, etc?

323

Employee Advocacy Content limitations

M

makala.bitzerTagged Tendril

Content Creation

We have worked to build our Employee Advocacy Program with our sales team members over the last year. One of the major limitations and frustrations that I have ran into is that media content cannot share to Facebook personal profiles. I believe this

421

katseviTagged Tendril

Unblock User from Facebook

DM Automation and HIPAA

Does anyone know whether it would be considered a HIPAA violation if a previous patient or a potential patient responds to a social media post by requesting a link via direct message (DM)? For example, if a post says, "DM us for the link," could a pa

shanze.khanTagged Tendril

Social Data

I received some demeaning comments on a recent Facebook post, which I decided to delete, and I also banned the users who posted them. However, I think I may have accidentally banned a user who had left a positive comment, as he has informed me that h

542

10 days ago

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emily.haefnerSprout Team

Job Postings

Social Media Marketing Manager, Amazon Leo

Hello Arb community! Sharing out this job posting for Amazon Leo who is looking for their next great Social Media Manager based in Bellevue, WA. Follow the link to get more details and apply:https://www.amazon.jobs/en/jobs/10419999/social-media-marke

kristin.thomasGPTWTagged Tendril

Social Data

Impression data for Inbox activity?

Hi - where can I find data for the impressions our comments earn?

681

27 days ago

kristin.thomasGPTWTagged Tendril

Start a group here for B2B?

Hi - can we start a group here for those working in B2B?

1356

1 month ago

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robbie.schneiderBoosted Blossom