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Question of the week: What’s a piece of work that you’re most proud of?

5 days ago

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nour.zaherTagged Tendril

Social Customer Care

Repetitive Comments and Replies

I’m in the healthcare industry and I want to improve the way I write comments and replies on LinkedIn and Facebook. I feel like my replies are repetitive, and I’d love advice on how to improve that or work on that, also how do you keep replies on Fac

katseviTagged Tendril

HIPAA Compliance Courses For Social Media

Social media and HIPAA compliance can have a lot of gray areas...does anyone have any online courses (free and paid) that they have found has good resources in terms of DMs, public comments, sharing testimonials and stories, DM automation, etc?

makala.bitzerTagged Tendril

Content Creation

Employee Advocacy Content limitations

We have worked to build our Employee Advocacy Program with our sales team members over the last year. One of the major limitations and frustrations that I have ran into is that media content cannot share to Facebook personal profiles. I believe this

FlynnOptimized Oak

Arboretum IRL in NYC 💚 🏙️🍻

Just sharing a photo from our meetup in NYC! We had a great time talking about algorithms, influencers, enterprise SaaS marketing, which dog breed is the best, agency vs in-house life, and how we all ended up in the greatest city in the world (take t

Laura PorcinculaCommunity Manager

Community Question of the Week promotional graphic

Question of the week: How do you like to be recognized?

To celebrate World Social Media Day on June 30th, we’re dedicating this entire month to uplifting and spotlighting you. We know the massive effort it takes to manage channels and communities every day, so we’re launching a weekly series right here in

katseviTagged Tendril

DM Automation and HIPAA

Does anyone know whether it would be considered a HIPAA violation if a previous patient or a potential patient responds to a social media post by requesting a link via direct message (DM)? For example, if a post says, "DM us for the link," could a pa

maria.policelli-sohrabiTagged Tendril

Social Customer Care

Is there a way to get a list of questions before entering the Social Intelligence Awards?

I want to see if there were a list of questions for each category before applying. This would inform what type of campaign/project I would be talking about and which individuals are part of my team. We have many social campaigns with different lines

SimonSeedling

Content Creation

Instagram hashtags - what's changing?

I’ve noticed a number of leading accounts in my sector (UK - charity) stopping using hashtags on their Instagram posts in recent months. Is this a change other people are seeing too? Are we seeing the role of hashtags changing?

Max PeteCommunity Manager

Question of the week: What’s a piece of work that you’re most proud of?

Question of the week: What’s a piece of work that you’re most proud of?

We’re back with our last question of the week to celebrate Social Media Day next week on June 30th! Thank YOU all so much for participating in this weekly series. We hope that you had as much fun as we did getting to celebrate all of your wins. For t

Max PeteCommunity Manager

Question of the week: What are you doing on your day off?

Question of the week: What are you doing on your day off?

We’re back again to kick off the second week of our June celebration leading up to World Social Media Day on June 30th. We hope that you're enjoying our weekly series dedicated to uplifting the incredible people behind the handles!For week 2, let’s t

nour.zaherTagged Tendril

Social Customer Care

Repetitive Comments and Replies

I’m in the healthcare industry and I want to improve the way I write comments and replies on LinkedIn and Facebook. I feel like my replies are repetitive, and I’d love advice on how to improve that or work on that, also how do you keep replies on Fac

katseviTagged Tendril

HIPAA Compliance Courses For Social Media

Social media and HIPAA compliance can have a lot of gray areas...does anyone have any online courses (free and paid) that they have found has good resources in terms of DMs, public comments, sharing testimonials and stories, DM automation, etc?

makala.bitzerTagged Tendril

Content Creation

Employee Advocacy Content limitations

We have worked to build our Employee Advocacy Program with our sales team members over the last year. One of the major limitations and frustrations that I have ran into is that media content cannot share to Facebook personal profiles. I believe this

katseviTagged Tendril

DM Automation and HIPAA

Does anyone know whether it would be considered a HIPAA violation if a previous patient or a potential patient responds to a social media post by requesting a link via direct message (DM)? For example, if a post says, "DM us for the link," could a pa

shanze.khanTagged Tendril

Unblock User from Facebook

I received some demeaning comments on a recent Facebook post, which I decided to delete, and I also banned the users who posted them. However, I think I may have accidentally banned a user who had left a positive comment, as he has informed me that h

emily.haefnerSprout Team

Social Media Marketing Manager, Amazon Leo

Hello Arb community! Sharing out this job posting for Amazon Leo who is looking for their next great Social Media Manager based in Bellevue, WA. Follow the link to get more details and apply:https://www.amazon.jobs/en/jobs/10419999/social-media-marke

kristin.thomasGPTWTagged Tendril

Impression data for Inbox activity?

Hi - where can I find data for the impressions our comments earn?

kristin.thomasGPTWTagged Tendril

Start a group here for B2B?

Hi - can we start a group here for those working in B2B?

robbie.schneiderBoosted Blossom

Social Customer Care

Launching an employee advocacy program?

For those of you who have launched an employee advocacy program, can you share some of the successes and struggles you had in getting team members on board? We’d love to start one but resources (platform costs and staffing) are concerns.

marsando95Tagged Tendril

OPEN POSITION: Coordinator, Digital & Social Media @ Endemol Shine North America

Coordinator, Digital & Social Media @ Endemol Shine North AmericaJOB DESCRIPTION: Endemol Shine North America seeks a Coordinator, Digital & Social Media to work on various projects across our portfolio. This position’s primary responsibility

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