About the Community

Hey friends!The results from our pilot are in, and one thing is clear: the magic of this community is even better in person. After successful meetups in Ferndale and Atlanta, we’re officially opening up The Arboretum IRL to our entire community!We know that some of the best social media breakthroughs happen away from the screen. Whether you want to talk shop about the latest trends or just vent about the algorithm with people who get it, we want to fuel those connections.The concept is simple: You pick the spot, and Sprout Social pays the tab. How it works: Apply to Host: Tell us your city and your favorite local spot (Cafe, Bar, or Park). Get Approved: Once we review your application, we’ll give you the green light to set a date. Host & Connect: Show up, buy the first round of coffee or drinks on us, and enjoy the networking. Get Reimbursed: Send us your itemized receipt and a group photo, and we’ll reimburse you. It’s that easy. No slides, no pitches, and no formal agendas.

Hey folks!Some exciting news to share :) As you know, The Arboretum is where we connect to share wisdom, but your individual success is what truly moves this industry forward. We’re officially launching the Sprout Social Advocacy Program—a dedicated space for Sprout users to amplify their voices, earn recognition and connect with our team.Whether you’ve revolutionized your reporting workflow or found a creative way to drive ROI, we want to hear about it. This isn't a one-size-fits-all program; it’s a partnership designed to support your professional growth as much as you support ours.Why join the advocacy program?Share your story: Partner with us on case studies, featured quotes or video testimonials. Influence the future: Get early access to new features and participate in product beta testing. Build your brand: Establish yourself as an industry thought leader and receive exclusive Sprout swag. Connect with the team: Work directly with the Sprout Social Advocacy Team to find the oppor

Hey friends,We have been busy making things more intuitive to support your work without getting in the way. The goal was to clear the path so you can get straight to the connections and insights you need. Here is what you will notice when you dive back in:Cleaner look: We cleared the visual noise so you can focus on the discussions that matter most.Faster answers: The search bar is now much easier to find so you can track down what you need in seconds.Easier ways to ask: If you do not see an answer, jumping in to ask the community a question is now much more straightforward.Better navigation: Whether you are looking for peer networking, regional groups or product guidance, the paths are much clearer.We also tackled some technical hurdles on the backend. If you have previously struggled to get into customer-exclusive areas, we encourage you to hop back in! The flow is much simpler now to make sure you get the access you deserve.How does the newly refreshed design look to you? Let us kno

Welcome to The Arboretum, Max!We’re so excited that ​@Max Pete has joined The Arboretum team. Let’s get to know him better as our January Arboretum Community Member Spotlight. Share a fun fact about yourself.When I was a kid, I got to dance on the Groundhog's Day stage to Nsync with my friends and meet Punxsutawney Phil.What’s your favorite social account to follow right now?Okay this might be blasphemy, but the only social media I have is Linkedin. But I do love following what Enara was doing with Sweet Loren's because I love cookies and also she makes it so fun!If you had to eat one meal every day for the rest of your life, what would it be?Since it is winter, I am in my Soup mode! It is also so versatile, like you can really do a lot with it and make it your own!When it comes to your work, where do you find inspiration?The members and community that I help serve! One of my favorite things about working in the community space is interacting with members on a regular basis. I always g

Moving to a new role? Your community history travels with you!If you change companies, simply email community@sproutsocial.com with your new contact information, and we will update your account to be accessible through your new corporate account. There is no need to start over—you can personalize your profile identity, company, and signature at any time to reflect your current journey. 

Hello Arboretum Community Members,We’re sharing an important update about our gamification program. While it hasn't been long since we first launched the gamification program, we've been monitoring the program closely and listening to your feedback. It’s become clear that the program isn't supporting or rewarding our community in the ways we had originally hoped.It is vitally important to us that our programs actually add value and support our members. We took a hard look and realized that the gamification program wasn't fostering the meaningful connection, peer support and overall sense of community we intended. You deserve a program that is truly rewarding to you in your development as social media experts, and we’ve decided we can do better.That's why we’ve made the call to pause the current system as we work on a refresh taking all our new learnings into account. We’re aware that this change might seem sudden, especially since we launched the first version not too long ago. We’ve b

Get started. The Arboretum Network is limited to members of Sprout Social’s online community. Not a member yet? Join here.Choose a network matching type.Whether you're looking to join a group conversation based on shared interests, learn more about the Sprout platform with a few peers or looking to level up your skills with 1:1 connections, get started by enrolling.Opt in.When matching is open each month, you’ll receive an email inviting you to join one of that month’s networking options. By opting in, you control where you spend your time and ensure that you’re getting value each and every month you choose to participate.Get matched.Once you opt in via email, our advanced AI will match you with other members based on your profile as soon as opt-ins are closed for that month. You'll receive a personalized calendar invite for you and your matched peers to connect. You can accept the invitation or communicate with your match directly to reschedule if necessary. Hate morning meetings? The

Do I need to be a member of The Arboretum to join? Yes! The Arboretum Network is limited to members of Sprout Social’s online community. Not a member yet? Register here.When are the opt-in invitations sent?These emails are typically sent the third week of the month. There will be clear instructions with each opt-in on timing and topics for each monthly program.  Will there be discussion topics and prompts? Yes, we provide a topic with supporting discussions prompts and questions  for each monthly round to help get the conversation flowing. These are optional, please use as you see fit!Do I need to opt in every month?Yes, if you want to participate that month. We know your time is valuable, and don’t want to assume you’re available and interested every month or in every topic! If you’ve opted in to any networking approach with us in the past you’ll receive an email reminder when new opt-ins are open for the current monthWhat are the options?We have Peer Connect, Peer Group and Mentorshi