Social Care: Revolutionize Customer Support

Customer expectations are higher than ever and social has become the new front line for support. Join us for an interactive, 90-minute workshop designed to help your team evolve from reactive support to a scalable, proactive care strategy powered by Sprout.

We’ll explore how leading brands are transforming their workflows using Sprout’s Cases, Bots and Reporting tools, boosting efficiency, driving loyalty and proving value across the organization. You’ll hear directly from a Sprout customer about how they’ve structured and scaled their care efforts, and you’ll get practical demos to help you apply these insights in your own Sprout environment.

Stick around for a 30-minute breakout discussion to connect with fellow Sprout users, ask questions and share what’s working across industries.

What You’ll Learn:

• How to organize, assign and resolve customer messages with Cases
• Where Bots can improve responsiveness and free up your team
• What Reporting tools help you measure impact and make your case for more resources
• How real teams are putting these tools into action

This workshop is perfect for support, operations and social teams looking to level up their customer care strategy.

Join live or register here - today!

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