JOB TITLE: Social Media Account Supervisor
COMPANY: Sunwest Communications
LOCATION: Dallas, TX
JOB DESCRIPTION:
Account Supervisors are leaders on Sunwest account teams. This role serves as a liaison with clients, while also expanding into budgeting and team management.
Responsibilities:
- One-on-one liaison with client team(s), perhaps as the main point of contact, keeping an open line of communication and timely correspondence
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- Ensure projects are completed with high quality and on schedule
- Prioritize and manage multiple projects
- Assign, draft, edit, review, publish and share engaging content regularly on behalf of clients
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- Create, manage and implement social media strategy to align with client goals
- Respond to queries in a timely manner and monitor in real time for comments and reviews
- Suggest and implement new campaigns to increase followers, engagement and impressions
- Liaise with creative services team to create compelling social assets
- Stay up-to-date with current social media technologies, trends and best practices
- Regularly seek opportunities for professional development
- Create, manage and/or provide feedback on project recommendations and timelines
- With the account lead, play a role in directing account management including strategy, budgeting and team role planning
- Manage and mentor direct reports, when the account necessitates junior personnel
- Participate in relevant business development conversations to share expertise
- Other duties as assigned
Required Skills:
- Ability to generate creative and grammatically correct copy
- Familiarity with in-platform social posting, publishing and reporting
- Expert ability to utilize Instagram, Facebook, LinkedIn, X and TikTok
- Familiarity with creating, implementing, optimizing and tracking social media ads
- Extremely organized in all work-related actions
- Detail oriented
- Exhibits ability to manage projects from start to finish with Supervisor support
- Beginning ability to manage junior personnel
- Expert ability to seamlessly move from one task to another
- Actively demonstrates dedication to work
- Creativity and agility
- Ability to learn quickly, take direction and work well with others
- Professional demeanor within and outside office while conducting agency business
- 5-7 years of relevant professional experience
Expectations:
- Know Sunwest’s clients and their industries
- Develop and maintain a working-level understanding of assigned clients’ industries, company culture, products/services and strategic communications plan
- Communicate with clients in a professional, efficient manner
- Continually seek ways to add value to the client-agency relationship
- Demonstrate problem-solving abilities to address client issues
- Promote a culture of excellence, creativity, integrity and kindness
- Understand and demonstrate awareness of current events and world news
HIRING MANAGER: Maggie Holley, General Manager
LINK TO APPLICATION: Account Supervisor - Social Media - Sunwest Communications (sunwestpr.com)