JOB TITLE: Social Media Account Supervisor

COMPANY: Sunwest Communications

LOCATION: Dallas, TX

JOB DESCRIPTION: 

Account Supervisors are leaders on Sunwest account teams. This role serves as a liaison with clients, while also expanding into budgeting and team management.

Responsibilities:

• One-on-one liaison with client team(s), perhaps as the main point of contact, keeping an open line of communication and timely correspondence
  • • Ensure projects are completed with high quality and on schedule
    • Prioritize and manage multiple projects
    • Assign, draft, edit, review, publish and share engaging content regularly on behalf of clients
• Create, manage and implement social media strategy to align with client goals
• Respond to queries in a timely manner and monitor in real time for comments and reviews
• Suggest and implement new campaigns to increase followers, engagement and impressions
• Liaise with creative services team to create compelling social assets
• Stay up-to-date with current social media technologies, trends and best practices
• Regularly seek opportunities for professional development
• Create, manage and/or provide feedback on project recommendations and timelines
  • With the account lead, play a role in directing account management including strategy, budgeting and team role planning
  • Manage and mentor direct reports, when the account necessitates junior personnel
  • Participate in relevant business development conversations to share expertise
  • Other duties as assigned

Required Skills:

• Ability to generate creative and grammatically correct copy
• Familiarity with in-platform social posting, publishing and reporting
• Expert ability to utilize Instagram, Facebook, LinkedIn, X and TikTok
• Familiarity with creating, implementing, optimizing and tracking social media ads
  • Extremely organized in all work-related actions
  • Detail oriented
  • Exhibits ability to manage projects from start to finish with Supervisor support
  • Beginning ability to manage junior personnel
  • Expert ability to seamlessly move from one task to another
  • Actively demonstrates dedication to work
• Creativity and agility
• Ability to learn quickly, take direction and work well with others
• Professional demeanor within and outside office while conducting agency business
• 5-7 years of relevant professional experience

Expectations:

• Know Sunwest’s clients and their industries
• Develop and maintain a working-level understanding of assigned clients’ industries, company culture, products/services and strategic communications plan
• Communicate with clients in a professional, efficient manner
• Continually seek ways to add value to the client-agency relationship
• Demonstrate problem-solving abilities to address client issues
• Promote a culture of excellence, creativity, integrity and kindness
• Understand and demonstrate awareness of current events and world news

HIRING MANAGER: Maggie Holley, General Manager

LINK TO APPLICATION: Account Supervisor - Social Media - Sunwest Communications (sunwestpr.com)