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Question

Facebook Ad Account Disabled - Please Help!


dan.levey
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Hi, one of my Facebook ad accounts was disabled a while back with no warning. I am not able to request a review. I spoke with Meta “support,” they opened a case for me, but it was determined that nothing could be done to restore the ad account. They said I violated terms, which never happened. My account was hacked last year, but the hackers were removed and I was able to advertise on other ad accounts. Business Manager will not let me add or create another ad account? I spoke to someone who can help with Facebook account restoration, but he wants $3,000 to get the account restored. Should I create a new business manager account? Please advise, any help will be greatly appreciated. 

Thanks,

Dan

2 replies

ksquinn
  • Level 2
  • 7 replies
  • June 26, 2025

Hi! We’re actually in the same boat except Meta ruled we weren’t in violation of anything but our account still hasn’t been restored. I don’t have a solution for you but I do have a suggestion from the support team member I talked to where he said to “stop submitting or following up on the request as it puts it at the bottom of the queue”

Hopefully someone here has a contact who can help you! 


dan.levey
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  • Author
  • Level 4
  • 28 replies
  • June 27, 2025

Hi! Thanks for getting back to me. Ugh… I’m sorry you’re in the same boat. Meta is the worst. I learned the hard way about following up and submitting requests on a previous issue. I hope someone can help me as well. I hope someone here knows someone who can help. Thanks again for responding!


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