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Help uploading my Arboretum avatar photo

  • February 22, 2024
  • 3 replies
  • 43 views

regina.rodriguez-martin
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On the profile page, when I try to change my avatar, it says “Upload an image that is exactly 90x90 pixels and no larger than 5 MB.”

I’m using a Mac and when I adjust the size, I can make it fewer than 5 MB, but it only gives options that are more than 90X90 pixels. Help?

Best answer by Laura Porcincula

Hi @regina.rodriguez-martin, you can use this Canva template to create the image. I’ve got it preset to the right size already.

If you’re still having trouble let me know and I’ll edit the photo for you. Have a great weekend!

3 replies

Laura Porcincula
Community Manager
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  • Community Manager
  • Answer
  • February 23, 2024

Hi @regina.rodriguez-martin, you can use this Canva template to create the image. I’ve got it preset to the right size already.

If you’re still having trouble let me know and I’ll edit the photo for you. Have a great weekend!


regina.rodriguez-martin
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Thank you, Laura! As you can see, it worked.


Laura Porcincula
Community Manager
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Love it! Have a great day @regina.rodriguez-martin.