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Hi! We recently had a few of our Google My Business profiles suspended. We haven’t made any changes, so I’m not sure why they got suspended. In order to submit a ticket to Google for any type of help or reconsideration, you must include the profile URL. However, the profile URL is unavailable on suspended accounts. So I’m stuck, unable to get any help on this. Has anyone experienced this before or have any advice? Thanks!

@melea.odell That’s frustrating! Have you reached out to Sprout Support via Live Chat to see if they can give you the profiles URL’s? Below is a GIF showing how you can access Live Chat. 

 

Hi Kelli,

Thanks so much for your reply. Sprout Chat support was able to provide me with the profile IDs.

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