Skip to main content
Solved

Suspended Google My Business Profile

M
Forum|alt.badge.img

Hi! We recently had a few of our Google My Business profiles suspended. We haven’t made any changes, so I’m not sure why they got suspended. In order to submit a ticket to Google for any type of help or reconsideration, you must include the profile URL. However, the profile URL is unavailable on suspended accounts. So I’m stuck, unable to get any help on this. Has anyone experienced this before or have any advice? Thanks!

Best answer by kelli.morrell

@melea.odell That’s frustrating! Have you reached out to Sprout Support via Live Chat to see if they can give you the profiles URL’s? Below is a GIF showing how you can access Live Chat. 

 

View original
    Jonathan Zuluaga
    1 person likes this
    • Jonathan Zuluaga
      Jonathan Zuluaga

    2 replies

    kelli.morrell
    Forum|alt.badge.img+1
    • kelli.morrell
    • Sprout Team
    • 23 replies
    • Answer
    • August 2, 2022

    @melea.odell That’s frustrating! Have you reached out to Sprout Support via Live Chat to see if they can give you the profiles URL’s? Below is a GIF showing how you can access Live Chat. 

     

    Kelli Morrell (She/Hers)
    M
    Forum|alt.badge.img
    • melea.odell
    • Author
    • Level 1
    • 0 replies
    • August 2, 2022

    Hi Kelli,

    Thanks so much for your reply. Sprout Chat support was able to provide me with the profile IDs.

    kelli.morrell
    1 person likes this
    • kelli.morrell
      kelli.morrell

    Reply


    The Arboretum Terms of UseCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings