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melea.odell
Seedling
August 2, 2022
Solved

Suspended Google My Business Profile

  • August 2, 2022
  • 2 replies
  • 94 views

Hi! We recently had a few of our Google My Business profiles suspended. We haven’t made any changes, so I’m not sure why they got suspended. In order to submit a ticket to Google for any type of help or reconsideration, you must include the profile URL. However, the profile URL is unavailable on suspended accounts. So I’m stuck, unable to get any help on this. Has anyone experienced this before or have any advice? Thanks!

      Best answer by kelli.morrell

      @melea.odell That’s frustrating! Have you reached out to Sprout Support via Live Chat to see if they can give you the profiles URL’s? Below is a GIF showing how you can access Live Chat. 

       

      2 replies

      kelli.morrell
      kelli.morrellAnswer
      Sprout Team
      August 2, 2022

      @melea.odell That’s frustrating! Have you reached out to Sprout Support via Live Chat to see if they can give you the profiles URL’s? Below is a GIF showing how you can access Live Chat. 

       

      Kelli Morrell (She/Hers)
      M
      melea.odellAuthor
      Seedling
      August 2, 2022

      Hi Kelli,

      Thanks so much for your reply. Sprout Chat support was able to provide me with the profile IDs.

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