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Tagged Tendril
Mar 14, 2025 2:23 AM UTC
Solved

What to charge for nights and weekend social media response for a healthcare client that gets around 100 inquiries per day?

Trying to figure out how to bill a large hospital system that wants us to do social monitoring and response on nights and weekends from 5 pm to 11 pm and all day on weekends.

mary
maryAnswer
Engagement Orchard
Mar 17, 2025 6:10 PM UTC

Hi ​@joe.sanfilippo - Typical billing for nights/weekends (overtime) is time and a half. So I would recommend a starting place of 1.5x your regular hourly rate. This is also assuming you’d have one employee monitoring at a time for those hours. Let me know if there are any extenuating circumstances that may alter that recommendation.

Mary

1 reply

mary
maryAnswer
Engagement Orchard
Mar 17, 2025 6:10 PM UTC

Hi ​@joe.sanfilippo - Typical billing for nights/weekends (overtime) is time and a half. So I would recommend a starting place of 1.5x your regular hourly rate. This is also assuming you’d have one employee monitoring at a time for those hours. Let me know if there are any extenuating circumstances that may alter that recommendation.

Mary