Skip to main content
regina.rodriguez-martin
Tagged Tendril
February 22, 2024
Solved

Help uploading my Arboretum avatar photo

  • February 22, 2024
  • 3 replies
  • 95 views

On the profile page, when I try to change my avatar, it says “Upload an image that is exactly 90x90 pixels and no larger than 5 MB.”

I’m using a Mac and when I adjust the size, I can make it fewer than 5 MB, but it only gives options that are more than 90X90 pixels. Help?

    Best answer by Laura Porcincula

    Hi @regina.rodriguez-martin, you can use this Canva template to create the image. I’ve got it preset to the right size already.

    If you’re still having trouble let me know and I’ll edit the photo for you. Have a great weekend!

    3 replies

    Laura Porcincula
    Former Community Manager
    February 23, 2024

    Hi @regina.rodriguez-martin, you can use this Canva template to create the image. I’ve got it preset to the right size already.

    If you’re still having trouble let me know and I’ll edit the photo for you. Have a great weekend!

    Laura Porcincula (she/her)
    regina.rodriguez-martin
    Tagged Tendril
    February 26, 2024

    Thank you, Laura! As you can see, it worked.

    Laura Porcincula
    Former Community Manager
    February 26, 2024

    Love it! Have a great day @regina.rodriguez-martin.

    Laura Porcincula (she/her)