Giveaway Alert: Share Your Thoughts on AI in Social Media!

@MisterP @Gina Kirby My apologies for any confusion here! I’ll note that feedback for the next time we run these types of giveaways!

@MisterP No, you’re all good! I updated it to a conversation. :) 

@Val Appreciate your perspective! 

Yeah, those were confusing terms. I did make a new post in L&D though!

I have a love/hate relationship with AI. I do believe that there is a benefit to its use for sure. There’s a couple things that can be tricky though.  It’s concerning to me how quick some are to use AI responses without much oversite, this can very easily lead to mistakes and confusion. AI is only as smart as the information it has access to and is provided. If the right oversight is used, if it’s used to help to keep responses fresh and less repetitive and in similar applications it can be super helpful. However, when it’s pulling in what it can find on the internet to answer questions it’s very easy for it to pull in misinformation. Which opens the company up to issues because regardless of it the response was auto posted with a bot or AI function, it’s the advice or response that has the companies name on it, which means that if it’s not a good response or if it give advise or misinformation that is damaging or causes issue then the company is opening itself up to the repercussions of such. 

In the right context it is a great tool, at this point though the human aspect of engagement is so important still. If it is used as a tool and not the standard mode of automating every interaction I think it can be a wonderful thing. It’s just something that is so new and there are so many different types of AI programs that I feel like it has to be used with caution and be seen as a tool, no just an easy fix. 

🏆✨ Congratulations to our AI randomly selected winners: @jennifer.ercoli, @scott.mck and @katie.franz! 

Please submit your address to ship your prizes here: https://forms.gle/zTjukQRkQ7zKtcfL8

Wonderful, Thanks so much, I will happily show it off!