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Former Community Manager
July 12, 2024
Giveaway

Giveaway Alert: Share Your Thoughts on AI in Social Media!

  • July 12, 2024
  • 25 replies
  • 436 views
Giveaway Alert: Share Your Thoughts on AI in Social Media!

We're excited to announce our latest forum giveaway! We want to know:

 

What's one thing you love (or hate) about how AI is shaping social media today?

 

Head to our Likes & Dislikes Forum and create a new post by Monday, July 15, 2024 with your hot take for a chance to win an exclusive Arb crew neck, Owala 40oz tumblr, leather notebook and Moleskin pen. The more you participate in forum conversations, the more your chances increase to win.

Don't miss out—join the conversation and let us know your thoughts!

 

    25 replies

    Seedling
    July 12, 2024

    AI is such a tricky topic right now for me in the world of social. On one hand, I like the idea of AI being able to take the thoughts in my head and shape them into a more understandable message, and even get some A/B testing ideas for captions within ads. Some days when the creative juices are running low, AI has stepped up to the plate and helped me not to fall behind in the copywriting part of social management. 

    One thing that I am having a hard time with is what is being categorized as AI. I was chatting with a photographer friend about AI who was talking about some of her professional photos getting flagged as AI in social platforms because of some of the tools that she uses in the editing process. I know @Sarah Davidson mentioned AI photography not looking realistic in a note on this topic and I so agree, but I need better clarification from Instagram and other platforms in their marking of AI, so we aren’t getting confused with real-life photographers using tools to improve their workflow. 

     

    Also I need Instagram to know that I literally never want to use Meta AI. I always accidentally click on it when I am working in DMs, and it is like “What do you want Meta AI to look into for you?” and I am like literally nothing, nothing for the rest of time. 

    I really appreciate your note about the flagging of content. Our multimedia specialist and I were talking about this just the other day, and trying to determine how this impacts our creation flow and strategy. Thanks for highlighting!

    scott.mck
    Engagement Orchard
    July 12, 2024

    AI is here to stay, so learning where it can streamline your workflow is important.
    I appreciate the suggestions it makes, but I still feel it need a human to add the human touch.

    Where AI will really shine is analyzing the analytics and making predictive suggestions, such as when is the best time to post, or where to find similar target audiences.

    It is amazing in it’s creative abilities, but it also tends to be identifiable as AI artwork as opposed to an artist’s work.  This will improve over time, so some universal AI labelling is going to have to be implemented.

    AI will replace people who don’t learn how to work with AI.  Prompting is the new creative art.
     

    hanna.olsen
    Seedling
    July 12, 2024


    We work with an agency for one of our regional LinkedIn pages and the prior agency we used pretty much always had ChatGPT create post copy for those posts. And on my end it meant a lot of heavy editing to tweak those posts so that they felt like they were written by a human. And I know there are a lot of agencies who do social copy creation that now rely almost solely on ChatGPT without actually understanding how to prompt it to create verbiage that will be on-brand and reflect the usual tone and voice of that brand. 

    Yes! This is the issue that I’ve run into, as well. I feel like non-writers, or people who don’t write often, aren’t always aware of *why* something needs to be edited, or what it is about AI-generated content that requires additional labor. 

    It feels like there’s a sentiment, especially among marketing folks without a writing/journalism background that ChatGPT and other AI platforms do the same job as a human Social Media Manager or Content Specialist. Like, it’s all just words and information, right? 😜

    But there’s a big, big difference between generating email copy for a message you send out all the time and rarely changes and say, social media material. Like I don’t think ChatGPT is going to understand things like Threads, where everyone (including brands) is kind of in on the joke about why we’re all there, or that it’s a place to not take yourself too seriously (see: Wendy’s, Beyond Meat, etc).

    Relying on AI to make content for platforms with a different style or tone feels like showing up to a party and shouting into the room before listening to what anyone’s talking about - and editing it back to try and make it fit takes more time than it’s worth. 

    Tagged Tendril
    July 12, 2024

    AI used sparingly can be very helpful. Whether using a magic expand tool in Canva to get a photo in the correct dimensions or asking Grammarly to make your email more personal. Some tools can help make the job of a social media marketer easier. However, these tools are not ready to be relied on heavily. AI often completely misses the mark and comes across as completely inhuman. However, being able to use AI as a tool is great.

    Engagement Orchard
    July 13, 2024

    As a tool in the hands of a social marketer, AI can automate processes like content management; greatly improve data analytics; and personalize content with algorithms. AI is not a do-everything technology or process. It’s a versatile tool that’s only as ethical, capable, or humanized, really, as the professional harnessing it.

    On the flip side, AI can be misused and abused, so that it feels inauthentic and even unethical. Ensuring those lines aren’t crossed are even more important because it already feels overused in some ways, so many consumers are wary of AI. For example, many social media platforms (such as Facebook) are cluttered now with AI content and spread around like copypasta. It’s tougher these days to wade through that kind of content for authentic or meaningful posts and messaging. 

    So, AI in social media is a double-edged sword. Short of well-designed guardrails on AI models and GenAI, I don’t expect those upsides and downsides to change anytime soon.

    Former Community Manager
    July 15, 2024

    @MisterP @katie.franz @hanna.olsen @scott.mck @gwen.mcnamara @jordan.woody @katiebragaw @LVHN Lindsay @Gina Kirby @Sarah Davidson @Val @Katy4Riskonnect Make sure you create a new post in the Likes & Dislikes Forum to officially be entered for a chance to win! Good luck! 🙌

    - Jonathan Z, Former Arboretum Moderator
    scott.mck
    Engagement Orchard
    July 15, 2024

    This is confusing.  After making a comment in your contest thread 2 days ago, I now have to go back and make a new comment to be entered?  We’re busy enough as it is as social media managers and now we have to play “follow the right comment” thread to play?

    Sorry, not my idea of a great contest.

    Gina Kirby
    Tagged Tendril
    July 15, 2024

    @MisterP @katie.franz @hanna.olsen @scott.mck @gwen.mcnamara @jordan.woody @katiebragaw @LVHN Lindsay @Gina Kirby @Sarah Davidson @Val @Katy4Riskonnect Make sure you create a new post in the Likes & Dislikes Forum to officially be entered for a chance to win! Good luck! 🙌

    A little confusing, but I went ahead and created a new post. I also engaged with content directly in this thread… sooo do I now have to comment on the new posts? 

    Val
    Tagged Tendril
    July 15, 2024

    @MisterP @katie.franz @hanna.olsen @scott.mck @gwen.mcnamara @jordan.woody @katiebragaw @LVHN Lindsay @Gina Kirby @Sarah Davidson @Val @Katy4Riskonnect Make sure you create a new post in the Likes & Dislikes Forum to officially be entered for a chance to win! Good luck! 🙌

    Hey, Jonathan! No option for you or an admin to move this thread to wherever you need it? I will skip the prize, did not do it for that, the question was interesting and validated an ongoing concern. 

    @adspedia
    Engagement Orchard
    July 15, 2024

    My answer to the question was a direct reply to the OP first, but then I reposted it as a new post directly in the L&D forum. Or at least I thought I did. It ended up being shown as a question somehow, and I’m not sure it’s visible. Do I need to try to add it again, maybe rephrase it? Thanks!