Solved

Failed Posts on all platforms


Badge

Just this week, all our scheduled posts since Friday failed even though all our social media accounts are connected to Sprout. I tried to reach out to Sprout Support Center but I still haven’t received any reply until now. This is really affecting our social media performance. Anyone care to help?

icon

Best answer by Laura Porcincula 6 March 2023, 19:29

View original

2 replies

Userlevel 7
Badge +3

Hi @enstack.marketing,

I’m so sorry to hear you are experiencing this. I looked up your ticket and can see the support team reached out this morning with some follow up for you, please check your email for their correspondence. 

If you need anything else, feel free to send me a DM and I’d be happy to help!

Thank you!

Userlevel 3
Badge +1

I think Meta was having some issues last week. Scheduled posts directly w/in the planner, and many of them failed to publish. Went back in real time and posted, and they went live, but didn’t work when being scheduled. 

Reply