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May 2, 2022
Question

How do you approach social insights?

  • May 2, 2022
  • 2 replies
  • 114 views

What does social insights mean to you and your organization? What strategies do you use when it comes to understanding performance and audience insights?

    2 replies

    austin.weaver
    Seedling
    May 3, 2022

    Generally speaking, I tend to report on social insights as they relate to our clients’ business goals. If we’re focusing on a specific service, we watch engagement with related content. If we’re looking for signals as to what services are in demand for a certain audience, we publish a variety of content and note where we see engagement. Then, we test related content.

    Laura Porcincula
    Former Community Manager
    May 9, 2022

    Hi @austin.weaver are you using tagging in Sprout to track this? How do you understand how the content is performing with a certain audience?

    Laura Porcincula (she/her)