Team, can we talk about something you’ve probably talked about a zillion times already?
No. Not how your exec team wants you to revive the ice-bucket challenge on your profiles…
I want to talk about AI. Artificial Intelligence. Robots replacing helping us.
This article in the WSJ about the ROI, of, well… AI… was one I really liked, and this quote from it got stuck in my head - “Companies should take care to target an outcome first, and then find the (AI) model that helps them achieve it.”
A lot of my customers think of the task first - “How can I respond to this DM? What’s this data mean? How do I make this post take off?” Those questions aren’t bad, but they’re smaller than I think we have an opportunity to be thinking.
SO, I’d LOVE to get a dialogue going on what outcomes you’re hoping for when using AI, how you’re using it today in your day-to-day, and how your organization’s AI policy helped/hindered you?