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LauraPorcinculaCommunity Manager

published in Content Creation

🎙 Recording & Discussion: Inclusive Social - The Power of Accessible Content

UPDATE: If you missed this session, you can scroll down for the recording! Drop your questions in the thread!Join us tomorrow, May 18th for an exclusive event featuring @AlexaHeinrich in honor of Global Accessibility Awareness Day (GAAD). In this session Alexa will share her invaluable insights and practical tips to make our social media content more inclusive and accessible for everyone.Additionally, five lucky attendees will receive a free copy of her book Accessible Social, a beginner's guide to creating inclusive social media content. Image description: A headshot of Alexa Heinrich, a person with brown hair, wearing a black shirt. There is a text box introducing her as a speaker, stating her name and profession as a social media strategist and Director of Accessible Social. The text also highlights her leadership in the accessibility advocacy field and her experience presenting to content creators at prestigious organizations around the world.

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3 days ago

Jonathan ZuluagaCommunity Manager

published in Coffee Talk

Community Spotlight: Patrick Jervis, Jr.Community Spotlight

Join us in celebrating Patrick Jervis, Jr., the Brand & Social Media Manager at the East Valley Institute of Technology! @patrick.jervis has been a dedicated member of East Valley Institute of Technology for almost 16 years, making a significant impact on career training for high school students and adults in the Phoenix East Valley. Let's get to know Patrick a little better:💡 Fun fact: Patrick loves cheesecake! 🔧 Recent project: Patrick collaborated with EVIT Multimedia Specialist Gavin Dunham and EVIT Marketing Director Katie Francis on the Women In CTE video project, honoring Women's History Month. Don't miss out on the inspiring videos Patrick produced:Women In CTE: https://www.youtube.com/watch?v=uk7Z_tYWx50 Student Spotlight: https://www.youtube.com/watch?v=ora4h24Z9co 🔍 Favorite social account: Patrick enjoys following @thehomeedit for their creative and fun ways of organizing, including their colorful rainbow approach!🎉 When not working: Patrick loves spending quality

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3 days ago

haley.goodwinAgency Partner

asked in Coffee Talk

Billing Clients for Social Ads

Hello!I am curious how you all handle billing for clients for their Social Ad Spend? Currently we handle a large volume of ad accounts and Meta’s billing does not track per account, it’s a blanketed lump sum charge across all accounts. Any insight is helpful. 😊 Thank you!

3 days ago

Jonathan ZuluagaCommunity Manager

published in Latest Talks & Trends

🎥 Join Us for This Week in Social - May 26thVideo

This week @LauraPorcincula and I are back with another thrilling episode of "This Week in Social"!Join us as we explore the latest trends and updates in the world of social media. This week, we're covering game-changing developments like Google Product Studio revolutionizing product photography with generative AI, Twitter Blue subscribers enjoying extended video content, Twitter's shift towards meaningful interactions, and WhatsApp's long-awaited edit feature. What are your thoughts on the recent advancements in product photography using generative AI, and how do you think it will impact the e-commerce industry?

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3 days ago

tamunursingcommFrequent User

asked in Social Networks

FB account disabled

Howdy, all! I manage the social media accounts for a nursing school and our FB account has been disabled for over a month due to “interpreting a business.” Does anyone have any tips/been in a similar situation?-Erin G.

3 days ago

Jonathan ZuluagaCommunity Manager

published in Coffee Talk

Welcome to the Arboretum New Members - May 24th ✨New Member Welcome

A warm welcome to all our new Arb community members! We're thrilled to have you join us in this vibrant digital space dedicated to fostering growth, learning, and connection. Let's jump right in and get to know one another! 👋 Introduce yourself! Take a moment to introduce yourself to the community. Share a bit about your background, interests, and what brought you to Arboretum. We're eager to hear your unique story!Here are some prompts to get you started:1️⃣ What inspired you to join the Arboretum community?2️⃣ Any specific areas of interest or expertise in social media marketing?3️⃣ What challenges or goals are you hoping to tackle with our community's support?4️⃣ Share a fun fact about yourself unrelated to marketing.5️⃣ Any specific social media marketing topics you're excited to explore here? Let's connect, learn, and grow together as social media marketers in the Arb! After you’ve introduced yourself, be sure to check out our Welcome Guide and set up your profile@carlos.santiag

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3 days ago

LauraPorcinculaCommunity Manager

published in Career Advice

🎥 Maximize your potential: Build your personal brand with Premier Success

Building a personal brand can open doors to so many opportunities. It helps you stand out in your industry, showcase your expertise, and build credibility with your audience. By attending this session, you'll learn valuable insights and strategies from our expert team on how to develop a strong personal brand while achieving your career and business goals.Join @talissa.beall and @steph.hermanson members of Sprout’s Premier Success team and experts in developing and executing a social strategy based on the latest trends and market insights. Don't miss out on this opportunity to unlock your potential with help from Premier Success!

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4 days ago

dominick.ramNew User

asked in Social Data

Business Manager — Personal Profile for Business

Hi all! As you may know, Facebook requires users to use their personal profiles in order to manage, create, and execute tasks within the business manager and business pages. Do you have any recommendations on how businesses/agencies can set up a personal account that can function as a business admin? We often find that our external integrations from Facebook like Sprout and other reporting software need to be connect via personal profiles that are admins in our business manager, however, it would be nice if we had an account (personal profile) that we could use across the business in order to establish those connections. Please let me know your thoughts and best practices! Thanks in advance :)

4 days ago

LauraPorcinculaCommunity Manager

published in Latest Talks & Trends

carly.hillSprout Team

published in Latest Talks & Trends

The buzz around AI has a lot of social pros wondering: is AI coming for my job?

AI is not a replacement for social teams. But it is going to change how you work.How are you feeling about AI? Excited? Nervous? A healthy mix of the two? I wrote about why AI is not a replacement for social teams, but it will change the way you work.Check it out for some quotes from @jeff.macdonald, who has an event coming up in the Arb on June 8th on AI. Want to learn more? Read my full article here: https://sproutsocial.com/insights/ai-social-media/

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4 days ago

Jonathan ZuluagaCommunity Manager

posted in Career Advice

Q: What's the best career advice you've ever received?

We’ve all had moments in our careers where we have learned from advice we were given. So I’m curious:What's the best career advice you've ever received? How has it impacted your professional journey?Thread your responses below!

4 days ago

Jonathan ZuluagaCommunity Manager

published in Latest Talks & Trends

May 19: Watch the Latest Episode Now - This Week In Social2-Minute Video

Watch the latest episode of "This Week in Social" now! We're bringing you the updates you need to know about Facebook, Instagram, Twitter, and TikTok.Join us as we discuss the latest trends and developments in the social media world. Don't miss out on valuable insights!Watch Now:📖 What to learn more about the stories featured? Read below.Instagram introduces "Broadcast Channel Guests" for increased content diversity Elon Musk appoints Linda Yaccarino, NBCU ad chief, as Twitter CEO Unlock Your Success as a Facebook Creator with Enhanced Tools, Support, and Resources Introducing TikTok's Fresh Font 📆 Upcoming Events:5/23: Build your personal brand with Premier Success 5/31: Financial Services Industry Peer Group 6/8: Unlock the power of AI: Empowering strategy, trends, and visuals Question: Which social media update intrigued you the most this week? We'd love to hear your thoughts on Facebook's professional dashboard, Instagram's broadcast channels, the new CEO at Twitter, or the

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5 days ago

hilary.engelFrequent User

asked in Social Networks

LinkedIn: Engagement and Visibility

Hello!Has anyone else experienced a sudden drop in engagements and impressions on LinkedIn as of late? I manage a company page and over the past two weeks our impressions have plummeted -- despite not doing anything differently in terms of frequency of our content.I know that the algorithm is changing more frequently now, but if that’s what caused this, we’ve really taken a hit. Along those lines, I continue to see that LinkedIn suppresses the visibility of content that includes links that would take a user away from LinkedIn. Is there any truth to this? I’ve been ignoring it as a possibility, but nearly all our content points back to our website, so I’m beginning to wonder.Thanks in advance!

6 days ago

stevie.raNew User

posted in Content Creation

Content Creation - What's working for you?

Hi, fellow social media friends,I’m Stevie, the Social Media Director at College Essay Guy. We’ve been posting on Instagram, Facebook, Twitter, YouTube, TikTok, and LinkedIn for a few years now.We’ve been looking into diversifying our content creators because as of right now, only a couple folks are recording video content for our SM platforms. I’m curious: how do you all incentivize your content creators to consistently produce video content? Of course, money is a great motivator, and I pay all my content creators, but I’m curious if there are other incentives you offer to your teams?Excited to hear from you, community!

6 days ago

rebecca.mcneillFrequent User

posted in Latest Talks & Trends

Social Media Conferences

What conferences have you found beneficial for social media?

6 days ago

zoehaugenNew User

posted in Coffee Talk

Introducing Myself: Zoe Haugen

Hi everyone! I am the Director of Marketing at Basepath, a name, image and likeness (NIL) operations software company.We automate tasks, payments, contracts and communications between athletic organizations, sports agents, brands and student-athletes.I work on everything under the marketing umbrella which includes social media, where Sprout comes in. I also do PR, SEO, graphic design, video editing and more.My background is in TV news reporting and producing. I worked with ABC National News Network which includes Good Morning America, World News Tonight, Nightline, The View and more. I studied journalism and communications at the University of Florida.Looking forward to joining the community!-Zoe

7 days ago

AlexaHeinrichNew User

posted in Content Creation

Accessible Social website updated

My Sprout Social webinar last week must have really invigorated me because I spent the weekend refreshing the Accessible Social website. It involved a new font, an updated homepage, a new navigational feature, and added resources. There’s still more I’d like to do, but for now I'm pretty happy with the refresh. I hope everyone else is too.Be sure to check the site out if you want to learn more about accessible best practices for social media and content creation. Feedback is also totally welcome! Blue graphic featuring a pattern of different yellow emoji faces. In the center is the smiling camel mascot for Accessible Social.

7 days ago

lfowlerNew User

asked in Social Data

Drop in Facebook engagement

For some reason, pretty much overnight, our facebook engagement rates dropped dramatically. I haven’t really changed anything specifically but it happened around the same time Meta Business Suite replaced creator studio. Has anyone else experienced this or got any advice? Thanks in advance :)

10 days ago

Jonathan ZuluagaCommunity Manager

published in Latest Talks & Trends

Watch Now: The Latest Episode of 'This Week in Social' - May 5th 📺2-Minute Video

Are you up to date on the latest social media news? If not, we've got you covered!From TikTok Pulse Premiere connecting brands with premium publisher content, to Instagram's game-changing generative AI sticker creation process, this is the content you need to stay ahead of the curve.Watch now: Read more about these stories: Pulse Premiere: Connecting brands with Premium Publisher Content Instagram's Latest AI Sticker Creation Process on Trial Tune into TikTok World 2023 Watch Unread Events coming up:

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10 days ago

danielle.thompsonFrequent User

asked in Coffee Talk

iPhone vs iPad for mobile device for your social media work?

I didn’t see any similar questions, but I’m looking for feedback on what kind of work-sponsored device I should be proposing: iPad or iPhone. I’m leaning towards the iPhone for easier mobility and (I suspect) better cameras. But are there other things to keep in mind? For example: does the SproutSocial app look and feel the same on iPhone vs iPad? Instagram is sometimes very particular about things - will using an iPad mean the sizing of images or videos will be “off” compared to uploading/publishing from iPhone? If you have gone through this process yourself and have any tips or suggestions, I’d love to hear your feedback or specific device recs. Thanks!

11 days ago

G.ClaninNew User

posted in Coffee Talk

Brands We Should Be Watching

Of course there are the Nikes, The Wendy’s, The Oreos, and the Legos out there, but what other brands are you watching that are maybe succeeding in silence and about to come on the scene? Curious to know who you’re following and why? Who do you think is making waves in the social space that we should be taking notes from? A couple of mine:While not a small brand, I love following the NFL from a real time coverage, ability to pull your audience into an event even if they are at home on their couch perspective. What they did last night by testing the “channels” feature on IG to keep people involved in the draft was very cool to see - I haven’t seen too many brands try and activate in that space yet. Working for a brand that is trying to make their way into the luxury category with destinations all over the country, we keep our eye on travel brands. I’ve been seeing Delta change up their strategies lately, and mostly in stories with more interactive and educational opportunities that do m

11 days ago

jeff.macdonaldNew User

posted in Content Creation

TikTok and Adding Location Tags

Super curious if anyone is seeing a difference in views for TikToks when they add a location tag?Last week I was uploading for a brand and a popup told me, “Get more views by adding a location to this video”.I was curious if this was true and if anyone is trying this out to bring in more views from a specific region. I could see this being useful in strategies that need to drive store traffic.

12 days ago

jordandvdsn7New User

asked in Social Networks

Question about setting up new company FB account

Hey everyone! This is my first post through the Arb so hopefully I do this right :)My company is in the process of deleting our current Facebook account and starting a new one (long story.) Ideally, we would have each person with admin permissions set up an individual page for themselves using their “@upgrade” email address, and then that page would be the one with admin permissions (as opposed to giving admin permissions to each person’s everyday page that they already use frequently.) We mainly want to do this for cybersecurity reasons.Has anyone tried this method before? Did it work? Did you run into any problems with Facebook, getting flagged, or anything of that nature? We’ve gone the rounds with Facebook a few times over a few different issues and their support team has been less than helpful, so we want to avoid doing anything that could get our page compromised or restricted in any way since we’re not confident in Facebook’s ability to fix problems.

12 days ago

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