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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Latest Talks & Trends

This Week In Social - September 29th2-Minute Video

Welcome to another thrilling episode of This Week in Social! Get ready for a deep dive into Facebook's groundbreaking transformation, upcoming X updates, and a whole lot more.We're here to keep you in the loop, saving you time and keeping you at the cutting edge of social media news!Read more news:Bluesky sees record signups day after Musk says X will go paid-only Microsoft, Snap Partner To Serve Snapchat My AI Sponsored Links You Can Now Have Multiple Personal Profiles on Facebook X Tests Bookmarks Button In-Stream To Encourage Use

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Jonathan Zuluaga
Community Manager
2 days ago
LauraPorcincula
Community Manager
LauraPorcinculaCommunity Manager
published in Career Advice

Healthcare Industry Peer Group - Join us!

The Healthcare Industry Peer Group starts in 10 minutes! Looking forward to seeing you there.As a reminder these sessions are not recorded so please attend the live session. I’ll share a recap of our conversation in the thread below, feel free to engage with each other and meet folks who also work in Healthcare. 

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LauraPorcincula
Community Manager
3 days ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk

🙌 New Member Welcome: September 27th!Introductions

Welcome to the Arb community, new members!We are excited you’ve joined us in this dynamic digital space, where growth, learning, and valuable connections thrive. Let's get to know each other better and share our unique journeys.👋 Introduce Yourself!We want to get to know you! Take a moment to introduce yourself to the community, share your location, background, interests, and what motivated you to join the Arboretum. We're excited to hear from you!Here are some prompts to inspire your introduction:1️⃣ What inspired you to become part of the Arboretum community?2️⃣ Do you have specific areas of interest or expertise in social media marketing?3️⃣ What challenges or goals are you looking to tackle with the support of our community?4️⃣ Share a fun fact about yourself unrelated to marketing.5️⃣ Are there any social media marketing topics that you're eager to explore and discuss here?Once you've introduced yourself, be sure to explore our comprehensive Welcome Guide and set up your profile.

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Sonya
New User
4 days ago
S
New User
sara.fariaNew User
asked in Social Networks

Enhance the Salesforce integration | Social Persona object

At the moment, in the Service Console in Salesforce, whenever the same customer sends a message via different channels (like, Facebook, Twitter, Instagram,...), a new case is created for the different channels. Can we think about a way of linking them?Can we use the social persona object for this?

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J
4 days ago
carly.hill
carly.hillSprout Team
asked in Social Data

A chance to get quoted on the Sprout blog: How do you use Sprout custom reports?

Hey there! I’m working on an article for the Sprout Insights blog. To really help inform it, I’d love to hear how you’re using Sprout custom reports and how they help you’re reporting process! (You might even get quoted in the article!) Lmk! 👇 👇 

0
carly.hill
5 days ago
LauraPorcincula
Community Manager
LauraPorcinculaCommunity Manager
published in Latest Talks & Trends

Discover the latest social trends, download the Index Report today!

 We’re in uncharted territory, and that’s a good thing. More and more social media teams are receiving the recognition they deserve. Audiences aren’t just passively consuming branded content, they’re looking for it. Trust us, you have leadership’s attention. Get the full story from the latest Sprout Social Index XIX: Breakthrough! Don’t miss out on the latest Index report, download now: DOWNLOAD the 2023 Sprout Social Index XIX: Breakthrough  

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LauraPorcincula
Community Manager
5 days ago
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Engaged User
JacquiEngaged User
asked in Content Creation

How to highlight iPhone taps in Social Media Tutorials?

Hi everyone! Does anyone have an app they use that highlights phone taps when showing a screen recording of your iPhone? I would like to create social media tutorials from my phone that show users where to tap on the phone. I’ve seen these used before but have no idea how it is being accomplished. I don’t even know what to search for in the app store or Google! YouTube will show how to use Assistive Touch on iPhone, but that does not work for my needs. Any advice is appreciated! 

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sarah.melton
5 days ago
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stephanie.clarkSprout Team
asked in Content Creation

Boosting Instagram posts that @mention a partner profile

Hi Sprout community,Stephanie from the Sprout Success team here. 👋🏻 I’m hoping the community may be able to help one of my teams who’s running into a challenge boosting organic Instagram posts via Meta/Ads Manager.In short, they have an evergreen boosting budget to promote top-performing organic posts for engagement, but when boosting posts that @mention/tag Instagram profiles with large followings (i.e. 100K+ followers), they noticed that Meta/Ads Manager has started enforcing the Partnership ad toggle and will not let them successfully launch the campaign until the @mentions/tags are removed from the post copy. This is an agency who manages organic social for a number of clients, but this particular issue is only impacting one at the moment. Ideally, they’d be able to boost/promote these posts and keep in the partner profile @mention, so we’re hoping there’s a workaround. Does anyone know if this is due to Instagram’s recent updates to Partnership ads (formerly branded content ads)

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S
6 days ago
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New User
GabbiDWNew User
asked in Content Creation

Reels on FB

We are trying to get our reels from Instagram to be seen also on FB. Anyone have luck with that? Even when we post them separately, it doesn’t seem like they get good interaction.

3
tristan.audet
Advanced User
6 days ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Latest Talks & Trends

📺 Watch Now: This Week In Social!2-Minute Video

Happy Friday! Social media enthusiasts, we have tons of updates for you, including AI-powered content labels on TikTok, new ad tools and creative options on Pinterest, and changes to Meta's paid verification badge.Watch now and don’t miss the latest news in social: Want to read more? Meta is expanding its paid verification badge to business accounts TikTok: New labels for disclosing AI-generated content Pinterest Unveils New Ad Tools and Creative Options at Pinterest Presents Event 📆 Join our upcoming webinar where we’ll dive in and talk about the latest consumer expectations of social: 

3850
Jonathan Zuluaga
Community Manager
9 days ago
Sonya
New User
SonyaNew User
posted in Coffee Talk

New member welcome - September 22

I am the Library Engagement Coordinator at Victoria University of Wellington Library - Te Pātaka Korero. I run the Library’s networks and social media presence. Open to learn more and hear and share our failures and successes.  

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Sonya
New User
10 days ago
LauraPorcincula
Community Manager
LauraPorcinculaCommunity Manager
published in Coffee Talk

👋 Welcome New Members - September 20thNew Member Welcome

Welcome to the Arb community, new members!We are excited you’ve joined us in this dynamic digital space, where growth, learning, and valuable connections thrive. Let's get to know each other better and share our unique journeys.👋 Introduce Yourself!We want to get to know you! Take a moment to introduce yourself to the community, share your location, background, interests, and what motivated you to join the Arboretum. We're excited to hear from you!Here are some prompts to inspire your introduction:1️⃣ What inspired you to become part of the Arboretum community?2️⃣ Do you have specific areas of interest or expertise in social media marketing?3️⃣ What challenges or goals are you looking to tackle with the support of our community?4️⃣ Share a fun fact about yourself unrelated to marketing.5️⃣ Are there any social media marketing topics that you're eager to explore and discuss here?Once you've introduced yourself, be sure to explore our comprehensive Welcome Guide and set up your profile.

564
LauraPorcincula
Community Manager
10 days ago
LauraPorcincula
Community Manager
LauraPorcinculaCommunity Manager
published in Coffee Talk

📣 What was your favorite part of Dreamforce 2023?

If you’ll be at Dreamforce this week, make sure to stop by and say hello! We will be in Booth 328 and would be thrilled to see you!On Wednesday, September 13th at 3:30pm make sure to mark your calendars for a conversation with @ryan.barretto and Colleen Geiselhart: Social Media, AI, and the Future of Omni-Channel CareToday’s consumers have higher expectations and more access to brands than ever before. Social media and AI will be vital to remaining competitive and ensuring impactful omni-channel care. Speakers: Ryan Barretto, President at Sprout Social, and Colleen Geiselhart, Vice President, Solutions Engineering at Sprout SocialWhen: Wednesday, September 13th at 3:30pmLocation: Campground Theatre 2Add this event to your agenda here. Learn more about Sprout at Dreamforce, an annual event by Salesforce.  

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LauraPorcincula
Community Manager
10 days ago
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New User
Claire.PNew User
posted in Coffee Talk

Should social media managers also have to be content creators (particularly for video)?

I’d love to hear people’s opinions on this!  I’m a relatively senior social media manager (7+ years) and in my last role I worked hard to educate on how a social media manager also shouldn’t be your videographer, graphic designer and content creator (especially for reels and TikTok). I reached a point where I didn’t have to film anymore and only had to edit a video every couple weeks. I developed a network of content creators and influencers to produce video content instead so I could focus on strategy. Funnily enough it was very successful, crazy how much more I could achieve and enjoyed the job when I wasn’t bogged down in hours of editing.  I’m in a new market and looking for a role and struggling to find a job where I’m not expected to shoot and edit all video content I’d be posting on social. It’s been frustrating landing interviews then finding out filming and editing is 50% or more of the role. I feel pretty strongly that a social media manager shouldn’t also have to be a conten

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C
New User
10 days ago
katelyn.mcdonald
Frequent User
katelyn.mcdonaldFrequent User
asked in Social Data

How to Export LinkedIn Follower Data

Hello everyone!Does anyone know if there is a way to download my LinkedIn Company Page's followers into an Excel document that includes their names, company name, etc. Our BD/Sales team was looking to use this list for their activities and I want to be able to use this data to show our people that they should be posting to their own connections and not relying on the company posts to do all of the heavy lifting.I believe there was a way in Sales Navigator to download this data, but my company no longer is using Sales Navigator. If anyone has any suggestions, I would greatly appreciate it. Thank you!

0
katelyn.mcdonald
Frequent User
11 days ago
katelyn.mcdonald
Frequent User
katelyn.mcdonaldFrequent User
asked in APAC Social Marketers

LinkedIn Follower Data Export

Hello everyone!Does anyone know if there is a way to download my LinkedIn Company Page's followers into an Excel document that includes their names, company name, etc. Our BD/Sales team was looking to use this list for their activities and I want to be able to use this data to show our people that they should be posting to their own connections and not relying on the company posts to do all of the heavy lifting.I believe there was a way in Sales Navigator to download this data, but my company no longer is using Sales Navigator. If anyone has any suggestions, I would greatly appreciate it. Thank you!

0
katelyn.mcdonald
Frequent User
11 days ago
M
New User
michelle.polandNew User
asked in Social Networks

Facebook Bots

Just dealt with a terrible bout of bots attacking one of my client’s pages. We were running an engagement-based giveaway and bots started responding to comments as my client profile (imposters, obvi) and requesting bank info, which some people actually gave away. We had included how we would contact winners in the original post, and explicitly said we would DM winners, but people still fell prey to scams.  Does anyone have ideas on how to keep bots from a page? We instituted a “must follow for 24 hours” before commenting rule on the page, but that's the only tactic we have found thus far.  All insight is appreciated! 

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J
Frequent User
11 days ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk

🔴 Watch Now: Mastering Organic Content: Strategies for SuccessRecording

Join us for an exclusive and insightful webinar with Bari Rosenstein, Social Media Manager at Auntie Anne's, as she delves into the world of organic content and shares invaluable strategies for boosting your brand's online presence.Are you tired of struggling with lackluster results on social media? Want to learn how to create compelling and engaging content that resonates with your audience and drives meaningful interactions? Look no further! This webinar is designed to equip you with practical tips, expert insights, and actionable tactics that will help you take your content game to the next level and achieve remarkable success.Walk away with new ideas, actionable strategies and inspiration from one of the largest brands in America. 🔴 Missed the session? No worries! Watch the recording now:  📊 The 2023 Index ReportDownload your version of the newest report, here.

45512
Basicallybari
Engaged User
11 days ago
sarah.rowe
Frequent User
sarah.roweFrequent User
asked in Content Creation

Is retiring our YouTube presence a big mistake?

Hello Arboretum! My division is in the process of cleaning up our social profiles, which has led to a discussion of what to do about our three YouTube channels. We have a division-wide channel that hasn’t had new content for at least a year; a brand-specific channel (let’s call this channel A) that we use mainly to have our educational content be seen by YT’s search engine; and, a second brand-specific channel (we’ll call this channel B) that hasn’t had new content for at least a year AND much of that content is now out of date and should be retired/archived. All of this is to say: Would it be a mistake to completely archive the divisional and channel B profiles? We use Vidyard to manage our videos but that isn’t visible to the public/search engines. As it stands, I foresee maybe 1-2 new videos max being posted each year for the divisional or channel B, which is too low of a generation for it to make sense to have these profiles, in my mind.TLDR: Two of our three YouTube profiles are o

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Gayatri Shukla
Community Manager
12 days ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk

👋 Welcome New Members & Swag Giveaway!Giveaway

Welcome to the Arb community, new members!We are thrilled you have joined us in this dynamic digital space, where growth, learning, and valuable connections thrive. Let's get to know each other better and share our unique journeys.👋 Introduce Yourself For A Chance To Win!We want to get to know you! Take a moment to introduce yourself to the community, share your location, background, interests, and what motivated you to join the Arboretum. We're excited to hear from you!Some ideas to get you started:1️⃣ What inspired you to become part of the Arboretum community?2️⃣ Do you have specific areas of interest or expertise in social media marketing?3️⃣ What challenges or goals are you looking to tackle with the support of our community?4️⃣ Share a fun fact about yourself unrelated to marketing.5️⃣ Are there any social media marketing topics that you're eager to explore and discuss here?Once you've introduced yourself, be sure to explore our comprehensive Welcome Guide and set up your profil

12510
Jonathan Zuluaga
Community Manager
12 days ago
A
New User
ashtonyoungNew User
posted in Social Networks

What's your strategy for posting reels with community sounds?

Hey everyone, I was hoping you all would have some tips to share for scheduling or creating reels on Facebook and Instagram with community sounds.Our client has a low following, so we have been relying on using trending sounds on Facebook, Instagram and TikTok to get engagement. Meta does not have scheduling sophisticated enough to meet our needs and posts with community sounds cannot get scheduled ahead of time through the business suite. However, uploading and posting each reel on the day we’ve planned for takes up a ton of time and we’re looking for alternative options.As of now, we’ve been creating the posts through the Facebook and Instagram mobile apps (Meta business suite does not show any of our saved sounds, so we need to post each individually) and then saving the reels as drafts and coming back on the calendar date and posting. There has to be a more efficient way, right? We bill our clients by the hour, so we’re extremely conscious of our time usage and this just simply isn

0
A
New User
13 days ago
Nycole
Advanced User
NycoleAdvanced User
asked in Content Creation

AI for content creation - turning long form into social graphics?

Hi! Is anyone using any AI tools that take long form content/blog posts and turns them into social graphics like infographics or carousels?

1
Gayatri Shukla
Community Manager
13 days ago
LauraPorcincula
Community Manager
LauraPorcinculaCommunity Manager
published in Latest Talks & Trends

🎥 Watch Now: This Week In Social - September 15th3-Minute Video

Get ready for another edition of This Week in Social, your portal to the most recent insights in the realm of social media. Come along as we uncover the freshest buzz, including intriguing developments with TikTok shops, the latest trends in Influencer Marketing, and free LinkedIn AI courses!  Want to learn more? Read the stories below:TikTok Shops now live to all LinkedIn Finds Professionals Are Hesitant Yet Excited About the AI Era at Work How LinkedIn's Most Popular AI Courses Can Shape Your Organization's Upskilling Strategy New Report Finds That Investment in Influencer Marketing Is Rising Faster Than Traditional Ads The Sprout Social Index Edition XIX: Breakthrough Q: We want to know - what was the most interesting piece of data you found in the 2023 Index Report?Let us know below by Monday, September 18, at 12PM CT, to win a notebook and Arboretum sticker!**“Rules: Limit one swag bag per person/survey/household. To receive a swag bag, participants must complete a survey with va

3777
A
Frequent User
16 days ago
LauraPorcincula
Community Manager
LauraPorcinculaCommunity Manager
published in Career Advice

👋 Hospitality Peer Group Recap - Thursday Sept 14th

Hello to all of my favorite Hospitality Industry Social Professionals!Tomorrow Sept 14th, I’ll be hosting an industry peer group where you can all get together and collaborate on current trends, successes, and struggles. Register here: This is a great opportunity for networking with your peers and learning from others who experience a similar day to day.If you have anything you’d like to bring up with the group tomorrow, please thread below!I’m looking forward to see you soon @levi.kalb @Emm at Brew @colby.kingston @gina.spin @ksquinn @eryn.locks @kayla.stephens @abbie.judge @zoe.boyd @jessica.mcdonald @NellieD @karahosmer @mary @nickgilham @allie.gritt @emily.harris @brooklyn.duren @sam.chaney @barbara.estrada  There was an incorrect link in the Healthcare Peer Group registration which incorrectly brought folks to this event registration. If you’re in Healthcare, the peer group is on Sept 28th and you can register here. Thank you!

268
karahosmer
New User
16 days ago
C
Frequent User
charo.nagafuchiFrequent User
asked in Social Networks

Changing Profile Picture for MULTIPLE FB Business Pages

Hi! I manage 250+ Facebook pages for our multiple locations. Does anyone know how I can update the profile pictures for all these pages in bulk? I used do it with out old listings provider Yext, but now I use RioSEO and they do not manage photos.  Thank you for your help!!

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C
Frequent User
17 days ago
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