Skip to main content

Recently active topics

42 Topics
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Latest Talks & Trends
Catch up on Sprout's latest Q4 product breakthroughs now!

Want a sneak peek into the future of social? 👀Catch up on our Q4 2024 Product Launch Webinar in the thread below! Make sure to subscribe to this thread to get notified as more of your questions get answered, engage in all the post-event conversations and be informed when the recording is live.This quarter in Breaking Ground we discussed our latest innovations, including:AI-powered social media tools to automate tasks, spark creative content ideas and fine-tune your posts for higher engagement Enhanced analytics to elevate your reporting and support you in delivering social data to stakeholders Streamlined workflows to simplify your daily tasks, save time and accelerate your journey to achieving success Catch up on the latest releases discussed during the event here.  

2062
Laura Porcincula
Community Manager
9 hours ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Career Advice
🔴 Watch Recording | Leadership insights from Chubb’s VP of SocialRSVP NOW

Turning Experience into Leadership: 7 Career Lessons to Guide Your Next Steps is coming soon with Dan Klamm, VP at Chubb. Gain practical, insider knowledge about what it takes to reach your career goals, build meaningful connections, and navigate key moments along the way. Don’t miss this chance to level up with real advice from a top social strategist!Watch the recording here:Have any questions you’d like Dan to answer? Drop them below!

292
Laura Porcincula
Community Manager
13 hours ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Latest Talks & Trends
Tune in Now: This Week in Social - October 25, 2024Watch Now

Get your popcorn, the latest in the world of social is here!A fresh episode of This Week in Social is live! We’re covering the latest news and trends in social media to keep you informed and ready to take on what’s next.Don’t miss out—join the conversation and see what’s new this week! Read More:Instagram Says Including Your Own Logo on a Reel Is Fine TikTok will now show its STEM feed to adults, not just teens Power and influencers: CEOs on social media Behind-the-scenes at YouTube Health’s first-ever Mental Health Summit

5332
F
Frequent User
14 hours ago
R
Engaged User
robbie.schneiderEngaged User
asked in Coffee Talk
Favorite Interview Questions

Our team is expanding! As I’m prepping for our candidate interviews, let me ask: What is your favorite question in an interview?

10
R
Engaged User
14 hours ago
madison.skipper
Frequent User
madison.skipperFrequent User
asked in Healthcare Hub
Replacement for X?

Curious if anyone has seen a new platform emerge as a replacement for X, formerly Twitter, specifically among the science, research and healthcare community. I’m a social media manager for a cancer treatment and research institution and X is a big part of our social strategy. As Bluesky and Mastadon are growing in popularity, I would love to know if any healthcare or research organizations have made the switch and if you are seeing a growing community of users interested in science or medical content.

1057
R
Engaged User
14 hours ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Career Advice
Community Giveaway: Share Your Thoughts for a Chance to Win!Community Question Giveaway

We all have that one skill or habit that’s been a game-changer in our careers. Maybe it’s mastering time management, building a killer network, or staying curious and always learning.What’s one skill or habit that’s had the biggest impact on your career growth?Drop your answer in the comments below! Not only will you inspire others, but you’ll also be entered to win one of three giveaway swag packages. Ready to share? We can’t wait to hear your insights! The giveaway is open from 9 AM on November 19, 2024, until 11:59 PM on Tuesday, November 20, 2024. Two lucky winners will be randomly selected, so don’t miss your chance! Jump into the conversation and let’s talk about the future of social media! Contest terms and conditions are here.

9517
P
New User
15 hours ago
R
New User
rebecca.rothNew User
posted in Job Postings
JOB: Hiring Social Media Specialist DC Metro Area - mostly remote

Hi friends! Howard Hughes Medical Institute (HHMI) is hiring a social media specialist.At HHMI, we don’t just share stories—we amplify the groundbreaking work of Nobel Prize-winning scientists (over 30 and counting!). From spotlighting discovery science to celebrating the people behind the breakthroughs, our social media channels inspire curiosity and trust in science. Now, we’re looking for a Social Media Specialist to join our team.What you’ll do:Pitch and create engaging content that highlights Nobel-worthy science (literally). Make complex discoveries accessible across Instagram, X, LinkedIn, and Facebook. Explore trends, drive strategy, and help grow our reach to new audiences.Why join us?Play a key role in redefining HHMI’s social media presence. Work alongside a team that values creativity, curiosity, and collaboration. Enjoy benefits like $10K annual education reimbursement and a focus on work-life balance.📍 Location: Chevy Chase, MD (just outside Washington, DC) – in-person 2

40
R
New User
1 day ago
S
stephanie.clarkSprout Team
asked in Social Networks
Targeting non-followers on Meta

Hi Arb community! 👋🏻Stephanie from Sprout here, reaching out on behalf of one of my customers. We’re trying to confirm whether it’s still possible to exclude non-followers when building custom audiences for boosted posts (Facebook/Instagram). I thought I would tap into the brain trust and see if any fellow SMMs know either way?I’ve been doing some research and found that Meta is removing the option to add detailed targeting in January (https://www.facebook.com/business/help/440167386536513?id=176276233019487), so I’m also wondering if that could impact any current capabilities for excluding your existing audience/followers. Any insight this group have would be greatly appreciated. Thank you!-Stephanie

1403
S
2 days ago
V
Frequent User
Victoria NechiforFrequent User
asked in Social Networks
Instagram disabled hacked account

Hi there! Do you know what could be done if an Instagram account gets permanently disabled because it doesn’t follow the Community Guidelines, because of unothorised attempts to access the account? Someone tried to hack an account and Instagram disabled it. Wondering if you know a phone number or email address I could use to try and speak to someone to hopefully get it back. Many thanks! 

348
dan.levey
New User
2 days ago
annarangos
New User
annarangosNew User
asked in Content Creation
B2B professionals on LinkedIn, who do you follow?

Who are your go-to influencers or favorite content series across industries? Looking for some inspiration—recommendations appreciated! Bonus points for thought leaders!

91
J
New User
5 days ago
madison.skipper
Frequent User
madison.skipperFrequent User
asked in Social Networks
Scientists/Healthcare Community Leaving X/Twitter

Curious if anyone has seen a new platform emerge as a replacement for X, formerly Twitter, specifically among the science, research and healthcare community. I’m a social media manager for a cancer treatment and research institution and X is a big part of our social strategy. As Bluesky and Mastadon are growing in popularity, I would love to know if any healthcare or research organizations have made the switch and if you are seeing a growing community of users interested in science or medical content. 

282
Anna Laura McGranahan
Agency Partner
5 days ago
R
Engaged User
robbie.schneiderEngaged User
asked in Social Data
Social Data (Election Season)

How is your team positioning the likely drop in reach/engagements on social media due to the intensity of the election season?

374
lisa.frame
Advanced User
6 days ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
🔦 Member Spotlight – Shannon Waldschmidt, Head of Social Media Marketing at The Cigna GroupMember Spotlight

Time to meet, Shannon Waldschmidt!​@shannon.waldschmidt, our Member Spotlight for November, leads the social media marketing team at The Cigna Group – a team that’s just been recognized as a finalist for "Best Use of Social Media" by the Content Marketing Institute’s Content Marketing Awards! 👏 She’s been shaping the way social connects and engages, taking innovation to the next level. But there’s more to Shannon than you might expect from a Head of Social…From Journalism Major to Social Media MavenBelieve it or not, Shannon didn’t start her career in marketing! She’s a former journalism major with a dance minor, and she even dipped her toes into musical theater. This artsy background fuels her creative spark on social – and we think that’s pretty cool!Shoutout to @Things.I.Bought.and.LikedWhen it comes to inspiration, Shannon is all about authenticity. She loves the account @Things.I.Bought.and.Liked for its honest, no-sponsorship approach to sharing recommendations. Shannon loves th

220
Jonathan Zuluaga
Community Manager
6 days ago
D
Frequent User
dannytza.rodriguezFrequent User
posted in Coffee Talk
Alcohol: How are you navigating the new TBB online promotion rules?

I'm curious how others in the industry are adapting to the recent changes in the TBB (Trade Buyer Behavior) social media promotion guidelines. What approaches are you finding effective? Any tools, platforms, or specific tactics that are proving successful for you? Looking forward to hearing your thoughts and sharing ideas! https://www.ttb.gov/ttb-issues-updated-industry-circular-use-social-media-advertising-alcohol-beverages

70
D
Frequent User
7 days ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Healthcare Hub
Mentorship pairings are OPEN until November 15!

Hi Healthcare Hub! Mentorship pairings are now open for a short time, so be sure to sign up right away.This program is your chance to connect with fellow healthcare social marketers who get it. It's all about growing together and learning from each other in a space that's all about our industry. Whether you're into peer-to-peer vibes or prefer a mentor-mentee setup, we've got you covered.This round offers three different ways to connect with each other: Mentor<>Mentee Program - Pair up with a mentor to learn and grow or share your expertise as an adviser to inspire others. Sign up here. Peer Connect Networking - Build meaningful, mutual relationships with peers at a similar stage in their career. Sign up here.  Sprout Platform Networking - Connect with others who use Sprout Social to trade insights, learn new strategies‌ and level up your skills. Sign up here. No matter your goal, the Arboretum Mentorship Network has your back. It's all about growing your network and sharing

293
Laura Porcincula
Community Manager
7 days ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Social Data
How to Do a Social Media Audit (+ Template)Video

Performing a social media audit is the best way to know how your social media channels are really doing. In this video, we’re going to answer the question, “what is a social media audit?” and walk through how to conduct your own. We’ll also show you how to use our free social media audit template, which will make conducting your own audit easier, download your template here.  

1291
Y
Frequent User
7 days ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Healthcare Hub
New to the Healthcare Hub? Get started here!

Ready to connect with other healthcare social media marketing peers and make your job a little smoother?Check out our welcome video to learn more about what we’re all about:We’re here to chat, share tips, and help each other succeed! Get started below. How to get started:Introduce yourself here! Share your name, company, and area of healthcare you work in. Let us know if you’re currently experiencing any challenges, and are in need of support.  Navigate through the rest of the Healthcare Hub to discover discussions and offer support Get registered for the Mentorship Network, pairings happen monthly or bi-monthlyFeel free to send a DM to Laura Porcincula if you have any questions or content ideas!​​​​​​​

131
Laura Porcincula
Community Manager
8 days ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Latest Talks & Trends
Don’t miss our San Francisco Roadshow with YouTube!

Join us for a free event at the iconic Hotel Zelos, where you will gain exclusive insights on how to use AI to enhance customer-centric strategies and achieve meaningful business results. The event will feature a special fireside chat with Derek Scobie, the Global Director of Content Solutions at YouTube.Event DetailsHotel ZelosTuesday, November 121pm–5pmStick around for interactive happy hour activities featuring an AI-generated headshot experience and a pressed flower bookmark station. Space is limited—[register here] to secure your spot today!

322
Laura Porcincula
Community Manager
9 days ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
Welcome New Members - November 11, 2024

Hey there, new friends! Welcome to The Arboretum—we're stoked to have you here!Let's break the ice and get to know each other:🌟 About You: Share your name, role, and what sparked your love for social media.💻 Platform Crush: Which social media platform makes your heart flutter and why?🚀 Campaign Hall of Fame: Dish out a phenomenal campaign you've worked on or admired. What made it chef's kiss?💡 Pro Tip: What's your go-to advice for creating killer social media content?🔮 Trendspotting: What's the next big thing in social media, and how are you prepping for it?🧠 Learning Goals: What are you hoping to learn and achieve in our community?Your experiences and insights are what make The Arb special. Let's learn from each other and build an amazing community together!Be sure to join us for these upcoming events: @linerocha8  @MFarniSocial  @teosiang  @alyssadurr  @elizabeth.blanco  @Stacy95  @schupaska  @michael.deboer  @evefgregg  @kristen.sundberg  @ottogrl  @kath35  @Kimmer259  @mmunir

530
Laura Porcincula
Community Manager
9 days ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
November Arboretum Mentorship Network Programs Are Open for Sign-Ups!Sign Up By November 15th

Ready to build connections, gain insights and grow professionally? The Arboretum Mentorship Network is here to support your journey, whether you're looking for guidance, want to connect with like-minded professionals, or simply want to share expertise with others on social media.All programs are open for sign-ups from November 11 - November 15, with introductions going out on November 18! Remember, there’s no cost associated with joining these conversations; it's completely free! 🌐 Peer-to-Peer ConnectGet matched one-on-one with fellow social media pros to exchange insights and ideas, ask questions, and support each other as you tackle challenges together. 🔗 Sign Up Here🤝 Sprout Platform NetworkingExplore ways to maximize Sprout Social’s tools! Connect with peers who are also working in Sprout Social to exchange tips, strategies, and best practices. 🔗 Sign Up Here🌟 Mentor <> Mentee ProgramLooking to level up or lend a hand? Apply to be a mentor, mentee, or both and build mea

290
Jonathan Zuluaga
Community Manager
9 days ago
scott.mck
Agency Partner
scott.mckAgency Partner
asked in Social Networks
Meta Business Suite in disabled state - need help.

We have an issue with our Meta Business Suite account being “disabled”.I have been wrestling with this issue for almost 2 weeks.Is there any way to actually talk to a real person at Meta?Long Story short in bullet format:Account has not been actively used in a couple years. We decided to try a couple sample test campaigns in FB & IG.  Placed ads on Oct. 17/24 Both campaigns required budgets to be pre-paid, and Meta took this from our card on file. (about $250) Both campaigns were reviewed and approved (email notification & dashboard said “active”) After the weekend, noticed no funds had been used up from our pre-paid budget. Finally noticed in “Ads Manger” that our account is “disabled” because they can’t put a “hold” on our card. They do not indicate how much they want to “hold” on the card. I then noticed on Oct. 22, our credit card was to expire this month (10/24) Updated card info (more than a dozen times) and keep hitting the “try hold again" button with no success. Then w

14313
dan.levey
New User
12 days ago
J
Frequent User
jill.limFrequent User
posted in Social Networks
Claiming accounts to prevent scams?

What advice do people have about claiming social accounts as a means to prevent scams? I’ve recently been asked to claim Instagram, Facebook, and Threads account names that are variations of our name in order to prevent outsiders claiming the accounts. I have concerns that it will actually confuse people and not, in fact,  stop them from tagging that account.  We do already deal with countless scam Facebook accounts in our name. I’ve submitted all of these repeatedly as scams to Meta with nothing being done.

110
J
Frequent User
13 days ago
S
New User
synelson5New User
asked in Social Networks
Meta Business Manager Issue

I'm reaching out to see if anyone could help connect me to someone at Facebook who could help us resolve a Meta Business Manager connection issue. We've tried reaching out to them for months now and have been unable to connect with anyone who can help us. I’ve tried the help pages, I’ve tried support emails, I’m no longer able to submit tickets/cases through their support page… I’m at a complete loss.Here's the situation: Through the natural transition of employees, access to our Business Manager account was lost. When I came on as the social media manager in June, I started reaching out to Meta to gain access and learned that the account admin is registered to a former employee's work email, which is no longer recognized by Facebook as an account because it's been inactive for more than three years now. This led us to request a disconnect of our Facebook page from the Business Manager account—only to learn that too, must be approved by the admin (again, who doesn't exist). Due to this

1256
M
Advanced User
13 days ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Share your wishlist for a chance to win!Giveaway

We want to know what’s on your wishlist this year! As we prepare for our Holiday Giveaways and a special feature on the best gifts for social media pros, we’re looking for your input! If you could pick any gift to make your workday smoother or spark creativity, what would it be? From the must-have tech to favorite desk essentials, share your ideas below!Let us know what you’d love to receive for a chance to win one of three giveaway swag packages! Terms and Conditions here.

19520
K
New User
13 days ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Community Giveaway: Share Your Thoughts for a Chance to Win!giveaway

After our exciting panel discussion, we want to hear from YOU!What’s the most important trend or strategy you think will shape the future of social media?Share your insights for a chance to win one of two amazing prize bundles! Here’s what’s up for grabs:First Prize Package: Arboretum tote, Arboretum water bottle notebook, Conversations That Connect by Brooke Sellas, Moleskin pen, and Arboretum planter. Second Prize Bundle: Arboretum fleece blanket, Arboretum notebook, Arboretum mug, Moleskin pen, and a DJI Osmo Mobile SE Intelligent Gimbal.The giveaway is open from 9:30 AM on October 24, 2024, until 11:59 PM on Monday, October 28, 2024. Two lucky winners will be randomly selected, so don’t miss your chance! Jump into the conversation and let’s talk about the future of social media! Contest terms and conditions are here.   

36432
L
New User
13 days ago
The Arboretum Terms of UseCookie settings