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Tagged Tendril
July 12, 2022
Solved

How to set Facebook Root Admin?

  • July 12, 2022
  • 3 replies
  • 116 views

Facebook changed the structure of their Global Pages so that now there is a “Root Page” and a Root Admin that controls everything. Before, as admin of the Default page, I could publish and unpublish new pages, but now I can’t. I cannot find this Root Admin thing and I need to unpublish 2 of our accounts.

Can anyone help me find it? 

 

Best answer by carmen.allende

Thanks Jonathan! I was able to reach them via https://www.facebook.com/business/help  and they’re looking into my case. Hope it is sooner rather than later!

3 replies

Former Community Manager
July 15, 2022

Hey Carmen! I hope you find a solution soon. You may want to contact Facebook directly via: https://www.facebook.com/facebookdirectsupport

- Jonathan Z, Former Arboretum Moderator
carmen.allendeAuthorAnswer
Tagged Tendril
July 15, 2022

Thanks Jonathan! I was able to reach them via https://www.facebook.com/business/help  and they’re looking into my case. Hope it is sooner rather than later!

Former Community Manager
July 15, 2022

@carmen.allende Great to hear! 🙌

- Jonathan Z, Former Arboretum Moderator