Just this week, all our scheduled posts since Friday failed even though all our social media accounts are connected to Sprout. I tried to reach out to Sprout Support Center but I still haven’t received any reply until now. This is really affecting our social media performance. Anyone care to help?
Solved
Failed Posts on all platforms
Best answer by Laura Porcincula
I’m so sorry to hear you are experiencing this. I looked up your ticket and can see the support team reached out this morning with some follow up for you, please check your email for their correspondence.
If you need anything else, feel free to send me a DM and I’d be happy to help!
Thank you!
+13I’m so sorry to hear you are experiencing this. I looked up your ticket and can see the support team reached out this morning with some follow up for you, please check your email for their correspondence.
If you need anything else, feel free to send me a DM and I’d be happy to help!
Thank you!
I think Meta was having some issues last week. Scheduled posts directly w/in the planner, and many of them failed to publish. Went back in real time and posted, and they went live, but didn’t work when being scheduled.
Reply
Create an Account
If you are a Sprout customer or trial user, no need to create a new profile - click the button below and simply use your Sprout login to continue.
Sign up with your Sprout Social Credentialsor
Current Sprout Customer or have an account already?
Login for community access.
Log in to the Arboretum
If you are a Sprout customer or trial user, no need to create a new profile - click the button below and simply use your Sprout login to continue.
Login with your Sprout Social credentialsor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.