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Coffee Talk

Make introductions, meet new community members and discuss ideas. Join for an engaging conversation and make lasting connections in the Arboretum.

  • 429 Topics
  • 2,472 Replies
429 Topics
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
👋 Welcome New Members & Swag Giveaway!New Member Introductions

Welcome to The Arboretum!We're so glad you're here and excited to help you connect, learn, and grow with our community. To get started, we’d love to hear from you! Reply to this message to introduce yourself, share your goals, or let us know what excites you most about joining us.Some ideas to get you started:1️⃣ What inspired you to become part of the Arboretum community?2️⃣ Do you have specific areas of interest or expertise in social media marketing?3️⃣ What challenges or goals are you looking to tackle with the support of our community?4️⃣ Share a fun fact about yourself unrelated to marketing.5️⃣ Are there any social media marketing topics that you're eager to explore and discuss here?As a welcome bonus, everyone who replies will be entered to win one of three Arboretum giveaways, featuring a “Conversations that Connect” book, Moleskin pen, socks and notebook. Perfect for sparking new ideas! Contest Terms and Conditions here.​ @Brooklyn0426 @bara.bacarat @honig @georgie.bulluss @K

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echo.cenderLevel 1
asked in Coffee Talk
What Giveaway Picker Do You Use?

What giveaway picker/tools would you would recommend and why? Is there one that has more options in terms of conditions/parameters?We are about to run our first engagement focused giveaway on our social media accounts (IG & FB). Any other advice on running a giveaway that you can share from your own experience would be greatly appreciated!

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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Member Spotlight – Viennelyn Maier 🔦Monthly Member Spotlight

Meet Viennelyn Maier!This month’s Member Spotlight features ​@viennelyn.maier, a seasoned social strategist with over 15 years of experience leading social media for brands like Intuit, TikTok, and BILL. Whether she's crafting engaging content strategies, rebranding major accounts, or helping entrepreneurs build their digital presence, Vienna is all about humanizing brands and fostering authentic community engagement. Let’s dive into her journey.What’s in a Name?Viennelyn was named after the city of Vienna, and fun fact—she’s been studying German for the past couple years. It’s always a fun surprise when people find out that alongside her social media expertise, she’s building her multilingual skills.Social-First Strategies & Big WinsOne of Vienna’s proudest achievements is leading a new social-first strategy at Intuit for the accountant audience—something that had never been done before. She also played a major role in rebranding TikTok for Small Business, developing content strat

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Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
Welcome New Members - February 24th, 2025

Welcome to The Arboretum!We're so glad you're here and so excited to help you connect, learn, and grow with our community. To get started, we’d love to hear from you! Reply to this message to introduce yourself, share your goals, or let us know what excites you most about joining us.Here are some ideas to get you started:1️⃣ What inspired you to become part of the Arboretum community?2️⃣ Do you have specific areas of interest or expertise in social media marketing?3️⃣ What challenges or goals are you looking to tackle with the support of our community?4️⃣ Share a fun fact about yourself unrelated to marketing.5️⃣ Are there any social media marketing topics that you're eager to explore and discuss here?While you’re here, check out some of our upcoming events:   ​ @jessie.edblom @hannah.blacksmith @liz.gaston @tim.surowiecki @gabby.kepnes @harper.demir @ahmri.vandeborne @barbara.moutinho @siobhan.healey @melissa.leal @toby @rnieves @gbfb.webmaster @john.jada @zico001 @nishrath @LindsayRi

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Jonathan Zuluaga
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Celebrate 2024 with Us!GIVEAWAY

The Arboretum Year in Review is here! Take a look back at an incredible year of connection, collaboration, and growth in our community. Watch the video now to see:🎤 Top Poster:  ​@jaxn.engstrom with 84 posts! ❤️ Most Likes Received: ​@Brittany Taylor with 94 likes! 🤝 Most Likes Given:  ​@emily.murray with 229 likes! 💬 Most Answers Given: ​@Nycole with 4 answers! We’re so grateful for all of you who made 2024 unforgettable. As a thank-you, we’re kicking off a giveaway! Prompt: Tell us your favorite moment from your social media world this year. It could be a trend, a win, or something you learned. Drop your response below by Thursday, January 16, 2025 at 11:59pm CT for a chance to win:An Owala tumbler An Arboretum crewneck A cozy roll-up fleece blanket and socks 🏆 Two winners will be chosen at random! Let’s celebrate together—post your favorite memory and enjoy the video! 

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lindsay.spragueLevel 2
asked in Coffee Talk
CEO Personal Profile Management

Has anyone had experience managing a personal LinkedIn (or other) profile of their CEO? Looking for best practices on customer complaints and if responses should come from CEO or Brand’s social page. Thinking of connecting my CEO’s personal profile to Sprout and interested in any experience on the matter. 

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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
New Episode of This Week in Social – Watch Now2-Minute Video

The latest episode of This Week in Social is live. This week, we’re covering key updates, including Instagram’s new post dimensions, X accepting payments, and other trends shaping the industry.How will these changes impact social strategies? We’d love to hear your thoughts—join the discussion in the comments.Read these stories:New Instagram Dimensions for 2025 X Says In-Stream Payments Are Coming ‘Later This Year’ Threads is getting a dedicated media tab and photo tagging Bluesky adds a video tab to user profiles  

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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
🔦 Member Spotlight: Heather MillsMember Spotlight

Meet Heather Mills, Director of Short Form Content at YMH StudiosThis month’s Member Spotlight features ​@heathermillscreative, the powerhouse behind short-form content at YMH Studios! With a background spanning comedy, music (including a stint at the LA Philharmonic), and podcasts, Heather’s social media strategy is anything but ordinary. Let’s dive into her unique journey and creative insights.Dual Citizen, Dual PerspectivesDid you know Heather is a dual citizen of the U.S. and the U.K.? Her parents even live on an island in Scotland! This global perspective brings a fresh, dynamic edge to her work in the ever-evolving world of social media.Growth Game StrongHeather's impact at YMH Studios has been nothing short of phenomenal. When she started, their Instagram had 180k followers—now it’s sitting at a whopping 500k! She also skyrocketed comedian Tom Segura’s TikTok from 400k to 2 million followers. Talk about impressive growth! 📈👏Meme Enthusiast AlertWhen it comes to quality memes,

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Laura Porcincula
Community Manager
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KirkdouglasLevel 1
asked in Coffee Talk
Do You Have Any Coffee Rituals That Help You Focus?

Hey everyoneI’m curious—do any of you have coffee rituals that help you get into the zone for work or brainstorming? Whether it’s a specific type of coffee, a brewing method, or even the perfect cup temperature, I’d love to hear what helps you stay focused and energised during your day.Thanks!

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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
January Mentorship Network Now Open: 3 Ways to GrowNext round opens 2/18/25

Ready to build connections that matter? We’re thrilled to announce the next round of The Arboretum Mentorship Network—your chance to connect, grow, and succeed with peers, mentors, and Sprout platform pros. This month, we’re offering three exciting programs tailored to your needs:Peer-to-Peer Connect:Engage in mutual learning and exchange ideas. Sign Up NowMentor<>Mentee Pairings:Enhance your skills with one-on-one guidance. Sign Up NowSprout Platform Networking:Get platform insights from fellow Sprout Social users. Sign Up NowWith engagements typically requiring just 30 minutes per month, this is your chance to expand your network without overcommitting. 🗓️ Applications are open January 17–24. Learn more about our program, here.

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Jonathan Zuluaga
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
🔦 Member Spotlight – Zachary Walker, VP of Social Media at The Motion Agency

Time to Meet Zachary WalkerThis month’s Member Spotlight shines on ​@zach.walker, VP of Social Media at The Motion Agency! Zachary’s journey in marketing is as dynamic as it is inspiring, and his passion for elevating others in the industry makes his story one you don’t want to miss.Breaking Barriers in AdvertisingAs a POC and marketing leader, Zachary is proud to represent diversity and champion inclusivity within the advertising industry. He’s a trailblazer who uses his platform to create opportunities and highlight underrepresented voices.From Kitchens to CampaignsBefore diving into marketing, Zachary had dreams of becoming a chef and even worked at one of the world’s best restaurants. (We bet his cooking skills are still top-tier!) That passion for creativity and precision now fuels his work in social media.Highlight Moment: Navy PierZachary’s recent work with Navy Pier is a standout moment in his career. As part of an integrated new business pitch, his agency landed Navy Pier as a

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lisa.rodrigo
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Welcome New Members - Jan 6th, 2025New Member Introductions

Happy New Year, and welcome to The Arboretum! 🎉We’re thrilled to kick off 2025 with amazing new members like you—and to celebrate, we’re hosting a special New Year Giveaway! 🌟 How to Enter: Introduce yourself to the community and share:Your name, your role, and what brought you to social media. Your favorite platform and why you love it. A campaign you’ve worked on or admired.💡 Bonus Points: Share your top social media tip or a trend you’re keeping an eye on!Prizes: Two lucky participants will win exclusive Arboretum swag. Think cozy, creative, and perfect for your work-from-home vibe!Deadline: Join the conversation and introduce yourself by Wednesday, January 8, 2025.Your stories make this community incredible—let’s inspire, connect, and grow together in 2025.​ @sarah.letts @JackkyBoi @Melissa123 @swanky23 @Foundations @jozephinaloba @Rickk4413 @IRWDnews @abby.roberson @precision @nicocarmosino @henry.qiu @kkopina @amandawilli @bridget.pounsberry @leadchangeagent @Matthew.Palichat

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tess.smith
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
This Year In Social: The Biggest Stories in Social Media!3-Minute Video

As we say goodbye to 2024, we’re looking back at the moments that defined the year in social media.Check out this week’s special episode of This Week in Social, where we highlight the top four stories that had the biggest impact on our industry. From platform innovations to viral trends, it’s a quick and fun recap you won’t want to miss! What were your favorite social media moments of the year? Drop your thoughts below—we’d love to hear from you! Here’s to another year of learning, growing, and making an impact in the social media world.

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mihaela.stefanovaLevel 1
posted in Coffee Talk
You should try to tailor your initiatives to European customers

It seems like all the extra things Sprout does are always geared at an American audience. All the webinars you do are during times that are after the workday finishes in Europe. This means that none of your European customers can join live and benefit from asking questions, connecting with people in the comments and etc. In addition, this year’s Giveaway Extravaganza emails were sent at 4:30pm in the UK, which would be 5:30 or even 6:30pm in Europe. By the time we’ve seen the email the next day, the competition of the day is already closed. So again, we can’t participate. I also assume you’re not shipping prizes internationally, so we wouldn’t be able to claim anything even if we do win. In which case you could at least exclude us from emails that aren’t relevant. It genuinely feels like we’re missing out on so much and are overlooked as a customer group.  

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Gayatri Shukla
Community Manager
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lindsey.weitzLevel 1
posted in Coffee Talk
Introducing Myself 😎

Hi fellow social media friends :) My name is Lindsey Weitz, and I am a social media manager for an Automotive Group in Upstate NY. I am a Virginia Tech alum (Go Hokies), but I’ve lived in the Upstate NY area my whole life. Outside of work I love to watch football (Go Giants), watch Formula 1, cook, do anything in the art realm, and travel! My position is brand new within the auto group, and I’m starting from zero when it comes to building their social strategy. I create all the content myself, so I’m always working in Adobe. One of my professional goals for next year is to get better at After Effects. So, if any of you are also social media managers in the automotive industry, I’d love to connect and hear more about how you’ve crafted your strategy! 

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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
The Arboretum’s Holiday Giveaway Extravaganza HubNow through December 13th

The 2024 Holiday Giveaway Extravaganza 🎉Welcome to The 2024 Holiday Giveaway Extravaganza, Arboretum members! We’re thrilled to bring you 10 days of fun, engaging activities, meaningful connections, and amazing prizes. From December 2 to December 13, join us every weekday for daily prompts and a chance to win exciting prizes.What’s Happening:Daily Prompts & Prizes: Each day, we’ll post a new activity in the forums. Participate in discussions, share your ideas, and connect with fellow members to win incredible prizes, including Ember Smart Mugs, Bose Headphones, JBL Speakers, and more! Grand Prize: The most engaged member across the entire event will win an exclusive reMarkable Tablet & Premium Accessories on December 16. Participation counts—so the more you contribute, the better your chances! Free to Join: It’s easy and free for all Arboretum members to take part. Daily Prompts & PrizesHere’s a sneak peek of what’s in store:Day 1 (12/2): [Share your top productivity tip]

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jaxn.engstrom
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Giveaway Day 10: Reflect & Celebrate with Us!Holiday Giveaway Extravaganza Finale

Welcome to the grand finale of The 2024 Holiday Giveaway Extravaganza! Over the past 10 days, we’ve connected, shared, and learned so much together. Now, it’s time to reflect on the highlights of our year in The Arboretum community.Here’s What to Do:1️⃣ Share your favorite Arb or career moment from this year in the comments. What stood out, made an impact, or brought a smile to your face?2️⃣ Engage with at least two other reflections to celebrate the memories we’ve created together.Today’s Grand Prize:One lucky participant will win an Upgraded Second Monitor & High-End Ergonomic Desk Chair—a dream setup for any social media professional. 🎁Thank you for making this event unforgettable. Let’s celebrate the connections, insights, and fun we’ve shared. Share your reflections below!

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emily.murray
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Giveaway Day 5: Why Do You Love The Arb?Holiday Giveaway Extravaganza

Happy Friday and welcome to Day 5 of The 2024 Holiday Giveaway Extravaganza! Today, we’re spreading the word about The Arboretum and why it's such a great place for social media professionals.What to Do:1. Share a post on social media about the benefits of being part of The Arboretum. What do you love about this community?2.Tag The Arboretum by Sprout Social page in your Linkedin post.3.Reply to this thread with a link to your social post. Let’s inspire others to join our growing community! Today’s Prizes:Two participants will win Beats Studio Buds Noise-Cancelling Earbuds, Arb Water bottle and an Auto Face Tracking Phone Holder—perfect for staying focused and creating wherever you are. 🎁And don’t forget—the fun doesn’t stop here! Our giveaways continue next week with even more exciting prompts and prizes. Join us Monday for another chance to connect, share, and win.If you thought the prizes were good this week, wait until you see what we have in store!  

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jaxn.engstrom
jaxn.engstrom
jaxn.engstromLevel 4
asked in Coffee Talk
End of Year Brainstorm - #Wrapped Content on Social?

It’s officially grind time to start working on our year-end recap for both our social channels and team reports. Over the past couple of years, I’ve been refining what I want the “End of Year Recap” to look like on social, and I’ve had some mild success with it.I use the Reports tab in Sprout to find and highlight the top posts from the year. Since we’re a healthcare organization, most of these are patient stories, which is great because it allows us to give them some well-deserved recognition again. Specifically on LinkedIn, I’ll reshare the top-performing blogs, noting that they are our most viewed posts of the year, and it usually gets decent engagement.I’m curious—what does your brand or company do, if anything, to recap the previous year? I’d love to hear your ideas and brainstorm together!

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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Giveaway Day 7: Help Each Other Out & Win Big!Holiday Giveaway Extravaganza

Welcome to Day 7 of The 2024 Holiday Giveaway Extravaganza! ✨Today, we’re focusing on supporting each other and sharing our expertise to solve challenges.Here’s What to Do:Find two unanswered questions or submit your own in the below forum and share your insights or advice.https://community.sproutsocial.com/search/activity/unanswered Reply thoughtfully and provide value to help your fellow Arboretum members! Share a link to questions your answered below! Today’s Prizes:Three lucky participants will win Bose QuietComfort 45 Headphones and an Arboretum Notebook, Socks and Pen—perfect for staying productive and inspired! 🎧✨Your advice could be just what someone needs, so jump in and make a difference. Let’s connect, learn, and grow together!Learn more about Week 2 of our giveaway, here.

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Community Manager
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Brittany TaylorLevel 2
posted in Coffee Talk
What changes are you making based on the Giveaway Extravaganza conversations?

We’re less than a week in and the December Giveaway Extravaganza conversation topics and responses are already impacting the way I work--thank you Sprout and the Arboretum community! 👀 I’m curious: Have you made any changes yet based on the conversations you’ve taken part in here?Here’s my list…Started a running “scratch paper” document in Word, saved to OneDrive so I can access on all my devices. I’m using headline styles to create a table of contents and adding each new idea/suggestion/bit of brainstorming or writing with a new heading. This was a day-1 productivity tip based on ​@katie.deaton’s Parking Lot concept. ​@lisa.rodrigo also mentioned that she screenshots everything. I tend to do that too, but never return to the screenshots I’ve taken! I’m combining the two concepts here so I can 🤞 be a little bit less forgetful about going back to my notes and reminders.   Started a running meeting agenda/notes page in my paper planner. This is a productivity hack from ​@jon.mau, who k

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robbie.schneiderLevel 4
asked in Coffee Talk
Favorite Interview Questions

Our team is expanding! As I’m prepping for our candidate interviews, let me ask: What is your favorite question in an interview?

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TAMAYSLevel 2
asked in Coffee Talk
Community Manager vs Comment Engager

What are the key distinctions between basic comment engagement and comprehensive community building, and how can I determine when to outsource these activities? And if someone is doing community growth are they coming up with strategy or are they executing strategy?

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Katy4Riskonnect
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dannytza.rodriguezLevel 1
posted in Coffee Talk
Alcohol: How are you navigating the new TBB online promotion rules?

I'm curious how others in the industry are adapting to the recent changes in the TBB (Trade Buyer Behavior) social media promotion guidelines. What approaches are you finding effective? Any tools, platforms, or specific tactics that are proving successful for you? Looking forward to hearing your thoughts and sharing ideas! https://www.ttb.gov/ttb-issues-updated-industry-circular-use-social-media-advertising-alcohol-beverages

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rababSprout Team
asked in Coffee Talk
EOY Reporting

What are some challenges you have with your EOY Reporting in Sprout? How do you work around them? 

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