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Coffee Talk

Make introductions, meet new community members and discuss ideas. Join for an engaging conversation and make lasting connections in the Arboretum.

  • 428 Topics
  • 2,470 Replies
428 Topics
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kaitlyn.dobbinsLevel 1
asked in Coffee Talk
Does Instagram's Branded Content Tool & Paid Partnership Label Decrease Influencer Post Reach?

Hey guys! I was wondering if you all could share some more information on how using the IG branded content tool and paid partnership label has worked for your brand (pros and cons), and if you have experienced and decrease in post reach by using the tool just for organic posts. Let me know what you think!

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K
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emily.sanvidoLevel 1
asked in Coffee Talk
How to set up business location tag on Facebook/Instagram

Hi all! I am trying to set up the location tag for my business page(s). I have added my business address on Facebook, Instagram, Google Business Profile, my own website, and Apple maps. No matter what I try I cannot get my location to show up on Facebook or Instagram when trying to tag my location on a post. My page followers have said they cannot tag my location on their posts either. I tried to create a custom place on Facebook as well, but it still not does show up. Please let me know if you have run into this issue and what the resolution is. It is super frustrating, and happening to two of my different business pages.

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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Brands We're Watching on Social Right Now

When you think of brands on social media, which come to mind first? Wendy’s buzz-worthy sarcasm? Dove’s inspiring Real Beauty campaigns? Sprout’s TikTok? (Hint hint.) At Sprout, we obsess over the next big thing on social—we can’t help ourselves. So we asked a few members of Team Sprout: what brands are you watching for inspiration right now? Read what they had to say. Check out the full article: https://sproutsocial.com/insights/brands-to-watch-on-social-media/ Q: What brands are inspiring you? Thread them below!

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Jonathan Zuluaga
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Community Spotlight: Bill BraunCommunity Spotlight

The Community Spotlight shines a light on an outstanding community member who is active, helpful and propels our community forward. Congratulations to @bill.braun on your Community Spotlight! Bill is one of our most active members and contributors the Sprout Community Hub, by sharing ideas and sparking conversation his contributions to our growth have been notable! Bill is a Social Media Associate and Copywriter for Kicker Audio. Learn more about Bill below! Title, role, and company: Social Media Associate and Copywriter, Kicker Audio Fun fact: I shoot pool competitively and spent eight years a mixer in Hollywood. Emmy nominated. What’s your favorite social account to follow right now? CXL on LinkedIn. True marketing thought leaders, IMO. If you had to eat one meal every day for the rest of your life, what would it be? Scrambled eggs with ham and cheese. Hands down (and forks up). When it comes to your work, where do you find inspiration? My competition and choice Facebook groups aroun

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Laura Porcincula
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Recording and Q&A | Surviving the Holidays: Data, Strategies and Customer Care TipsPost-Event Recording

Hi Community! A huge shout-out to fellow community member, @aubree.smith for an amazing yesterday! We discussed some of the newest data, strategies and predictions for brands. The goal of this event is to give our community members tangible ways to prep and provide the data to inform their strategies. If you missed yesterday’s event, you can see the recording here: Check out the additional reading resources and saved the below image from the deck! Season’s greetings: Retailers can expect 18% more social messages during the holidays How to make the most of holiday marketing on social Social Media Trends for 2022 & Beyond

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Jonathan Zuluaga
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
📆 Tomorrow! Surviving the Holidays: Data, Strategies and Customer Care TipsRSVP

The holiday shopping season is the busiest time for retailers and consumers. With an increased focus on social media usage for e-commerce in the past few years, we expect a considerable increase across the market. From customer care to traffic, businesses should be ready to see 18% more social messages during the holidays according to the newest data from Sprout Social. In this pre-holiday event, we will speak with Sprout Social’s Aubree Smith to discuss some of the newest data, strategies and predictions for brands. The goal of this event is to give our community members tangible ways to prep and provide the data to inform their strategies. Attendees will walk away with: The newest research and data for the 2022 holiday season Ideas to ramp up strategies and customer care team for holidays Real-world examples of how brands/retailers are prepping for the end of year and the steps to execute on your campaigns RSVP NOW:

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Jonathan Zuluaga
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Starting soon! Community Recharge: Gratitude Meditation with Rae Rapenshek

Take some time to relax and recharge for the day! Starting at 11:30 AM CST.

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Jonathan Zuluaga
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
📆 This week's events! RSVP now!Events

Hey Community Fam! We hope your week is off to a great start. We wanted to share two great events happening this week and would love for you to RSVP and join us. Community Recharge: Gratitude Meditation with Rae Rapenshek In this 30-minute session, a trained instructor will guide you through seated stretching, a grounding exercise and guided meditation. No experience is needed, this session is for all levels of practitioners. RSVP: Surviving the Holidays: Data, Strategies and Customer Care Tips In this pre-holiday event, we will speak with Sprout Social’s Aubree Smith to discuss some of the newest data, strategies and predictions for brands. The goal of this event is to give our community members tangible ways to prep and provide the data to inform their strategies. RSVP:

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Jonathan Zuluaga
Community Manager
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
EVENT: Grow Sessions - Get Creative with Social ListeningWebinar

I’m excited to share our next community event Grow Sessions: Get Creative with Social Listening! Social Insights is powerful data for you to transform endless areas of your business. In this session @tazi.flory and I will get your creative juices flowing with a deeper conversation on how you can use social listening data to make a larger impact on your business goals. Hear real life examples from brands who have found success through unique listening use cases. You’ll will walk away with: A new outlook on how to approach Social Listening Creative ideas to transform your marketing strategies with social data Tips and tricks to uncover trends and take action now RSVP and add this event to your calendar now, you won’t want to miss it!

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Laura Porcincula
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
🔨 How one construction company is leveraging TikTok and building awareness!

Hi everyone! 👋 As you may or may not know, I’m a big lover of TikTok (kinda obsessed, to be honest) and this past week was served a unique piece of content. It was two construction workers from SRJ Building Solutions making TikTok videos using trending sounds. Instantly I noticed their account have over 324.3K followers and some of their videos have over 4.2 million views. Check it out: https://www.tiktok.com/@sjrbuildingsolutions0?_t=8Wt8ZIiV3Bi&_r=1 Anyways, I wanted to share three things that really stood out to me: This brand is a perfect example of challenging the status quo of who should be on TikTok. There’s a lot of brands that believe that they don’t fit into TikTok. This approach by SRJ Building Solutions leverages sounds and trends that are popular, they aren’t afraid to experiment. While they aren’t explaining what their business does per say, they’re building awareness and exposure to a new audience. They post often. Posting high-quality content often through the day help

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Jonathan Zuluaga
Community Manager
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
Community Spotlight: Alexa HeinrichCommunity Spotlight

The Community Spotlight shines a light on an outstanding community member who is active, helpful and propels our community forward. Congratulations, @AlexaHeinrich for being our October Community Spotlight! Alexa is a leader in educating social teams in creating accessible social media content. Her resource hub Accessible Social has resources, guidelines and more for anyone wishing to educate themselves on creating more inclusive content. Alexa was also the recipient of Sprout Social’s Always On award in 2020 and her article Five easy ways to make your social media more inclusive was featured in the Sprout Insights Blog. We are so happy to have you as part of our community Alexa! Name: Alexa Heinrich Pronouns: she/her Title, role, and company: Social Media Manager, St. Petersburg College Fun fact: I can lick my elbow. What’s your favorite social account to follow right now? I love/hate following @USGovAltBot on Twitter because it exists to quote retweet federal accounts that forget alt

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CarmenCollins
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joy.gribbenLevel 1
posted in Coffee Talk
Joy Gribben introduction

Name: Joy Gribben (she/her) Title: Communications Manager Company: Immunisation Advisory Centre Hobbies: Photography, mixology, volunteering Some thing(s) I want to learn: About all of you! All tricks to maximise outreach for a small but very busy organisation. Some thing(s) I’m good at: Team building. A questions I’d like answered: Where is that silver bullet to perfect social? Headshot:

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Jonathan Zuluaga
Community Manager
Gayatri Shukla
Community Manager
Gayatri ShuklaCommunity Manager
published in Coffee Talk
🍝 National Pasta Day Alert: Here’s a fun Pasta account to follow on social!

🍝 It’s National Pasta Day today in the United States! If I’m being honest, every day is Pasta day in my books. But since today it’s “official”, let’s talk about Pasta-focused chefs/culinary influencers on social. My favorite Pasta account on social is: Nadia Caterina Munno aka The Pasta Queen. (Find her here on TikTok, and here on Instagram). She is a celebrity on culinary social with a combined total of 3.7+ million followers, has authored a book that you can pre-order on Amazon, and, wait for it - launched her own cookware range because she started getting inquiries on the ones she used in her videos. So she basically grew two new businesses from scratch all thanks to her social clout. Here’s her recipe for social success: A. Humor: Can we talk about her hilariously melodramatic storytelling and scripts? Thanks to her, I now refer to pasta water only as “Tears of the Gods”. With a dramatic hair flip, of course.💃🏽 Check out the video below to see what I mean. Video Source: The Past

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lisa.rodrigo
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Megan Thee Marketer: Lessons from the HTown Hottie

As consumers become savvier and shift their priorities, tried and true methods to reach and engage with consumers may not work as well as they used to. To stay ahead, marketers can look to seemingly unlikely sources for inspiration. Enter Megan Thee Stallion. The rap artist from Houston recently launched Bad Bitches Have Bad Days Too , a mental health resource hub. At first glance, this campaign doesn’t seem relevant to brand marketers–unless they’re a social media manager having a particularly bad day . Read the full article: https://sproutsocial.com/insights/brand-activism-examples/

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Jonathan Zuluaga
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Meme Friday! Show us your favorite! 👀

Hi, Community! 👋 As you know, memes are very much part of normal internet culture and brands are using them more than ever. So, what are some of your favorite examples of memes or could you share one your team has created? I’ll start first! I’m a big lover of Domino’s but even a bigger lover of their social media strategy. It’s clever, relevant and capitalizes on social movements and trends. Here is a great example of a meme they used recently.

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Jonathan Zuluaga
Community Manager
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
👋 Welcome New Members!New Members

Welcome new Sprout Community Hub members! We are so excited you are here! For everyone tagged as a new member below, please introduce yourself in the thread. We would love to hear more about you and why you joined our community! Need some inspiration? Tell us about yourself! Where are you located? What do you like to do in your free time? Make sure to take a break from your workday and RSVP for our guided meditation event on Wednesday! @Al.Whiteside @thebryceharvey @kaitlyn.dobbins @sarah.willis @jess.norby @brittany.angelilli @fh.marketing @laura.tomlin @mary.keutelian @nader.nekvasil @allee.holt @megan.ludzenski @ayakatally @brittany.ballard @jackie.marcelo @rebekahthomaslogie @christine.pesce @maggie.pranckus @calista.liotta @nschmiedl @loren.siegel @Chad.Amos @alma.pantaloukas @Ruffin @kacie.miller @joseph.colon @audra.seng @Jamie @jamie.stoss @lindsey.baker @cori.clancy @stephanie.nielsen @will.mcguinness @alison.hamm @jenna.cecil @Joshua @emily.muench @tatyana.williams @lee-anna.

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svarg
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Q: What's a great piece of content you saw this week?

Hi Community! The week is coming to an end and we want to end the week on a high-note. So, we’re curious: What’s a great piece of content you saw this week? Thread below and share!

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Jonathan Zuluaga
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
What's the tea? Week of October 10th

Hi Community! We’re starting a new weekly ritual called “Community Tea” a space for a quick connect and sharing! The goal is to build conversation with your fellow community members based on the prompt provided! We aim to make this a fun and chatty space for all! So let’s get started with the following question: What’s one piece of advise you’d share with someone just getting started in social media? GO!

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emily.haworth
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
☀️ TODAY: Community Recharge Series - Guided MeditationRecharge Session

Join us today at 10:30am CST for our Guided Meditation led by @DonnaGraham. Today’s session will have an agency twist to celebrate Sprout’s agency month. See you there @kashoo.team @larisa_c @rachel.doig @jamie.recio @holly.gleason @sarah.buck @stephanie.carmichael @jnappi @jenvargas @fabiann.collins @Kimberly VN @jill h @tristan.audet @ralynn.kelley @icpSH @brittany.vanmaele @arlo.dela fuente @pediatrust.team @sara.kamber Here’s the link to join: https://sproutsocial.zoom.us/j/94490380570

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Laura Porcincula
Community Manager
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
📆 RSVP: Camera Off Guided MeditationEvent

Join us TOMORROW for a camera-off, guided meditation with an agency twist Wednesday, October 12th at 10:30 AM CST! In this 30-minute session, a trained yoga instructor will guide you through seated stretching, a grounding exercise and guided meditation. No experience is needed, this session is for all levels of practitioners. RSVP:

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Laura Porcincula
Community Manager
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
TODAY is World Mental Health Day

For World Mental Health day, I wanted to share some of my favorite articles around managing mental health in social media. Managing your mental health while working in social media Battling burnout as a social media manager How to build a case for expanding your social media department Additionally, I wanted to share our upcoming Community Recharge event where we will be hosting a camera off meditation session with an agency twist. RSVP using the link below. Please take care of yourselves and see you on Wednesday!

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Laura Porcincula
Community Manager
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
What's the tea? Week of October 3rd

Hi Community! We’re starting a new weekly ritual called “Community Tea” a space for a quick connect and sharing! The goal is to build conversation with your fellow community members based on the prompt provided! We aim to make this a fun and chatty space for all! So let’s get started with the following question: What’s is your biggest goal for using social media? What metrics fo you use to measure its success?

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lisa.rodrigo
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Q: Where are you finding inspiration on social right now?

Hi Community! The week is coming to an end and we want to end the week on a high-note. So, we’re curious: Where are you finding inspiration right now? Thread below and share!

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Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Sprout on Sprout: How to boost your proactive marketing strategy with Brand Keywords

A proactive marketing strategy can improve your customer relationships, brand reputation and your standing amongst key competitors. It’s not a magic trick for overnight growth, but in a way, it’s even better. It’s a controllable, scalable path toward long-term rewards. Our team uses a few Sprout features to proactively engage with people across social. In this article, we’re peeling back the curtain to share our approach to proactive engagement. Plus, we’ve also rounded up our top tips for creating a strategy of your own. Read the full article: https://sproutsocial.com/insights/proactive-marketing/

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Jonathan Zuluaga
Community Manager
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
TODAY: 30 Minute Agency Speed NetworkingSpeed Networking

Hello everyone! Today is our agency speed networking event hosted by @sarah.lagunas at 10am CST. While this event is Agency focused, this event is open to all Community Hub members and Sprout users. See you there! @emily.cornell @bkwyattjr @pediatrust.team @khaleeqa.rouse @veronika.monell @sara.kamber @melissa.ortiz @haleyelizabeth @Word Nerd @Sydney Nielsen Here’s the Zoom link to join today: https://sproutsocial.zoom.us/j/95792410034

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Laura Porcincula
Community Manager

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Laura Porcincula
Community Manager
9 days ago

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