Skip to main content

Connect & Discuss

Join The Arboretum to connect with professionals from around the world. Make connections and discover fresh perspectives on social marketing.

448 Topics
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
📆 Tomorrow! Surviving the Holidays: Data, Strategies and Customer Care TipsRSVP

The holiday shopping season is the busiest time for retailers and consumers. With an increased focus on social media usage for e-commerce in the past few years, we expect a considerable increase across the market. From customer care to traffic, businesses should be ready to see 18% more social messages during the holidays according to the newest data from Sprout Social. In this pre-holiday event, we will speak with Sprout Social’s Aubree Smith to discuss some of the newest data, strategies and predictions for brands. The goal of this event is to give our community members tangible ways to prep and provide the data to inform their strategies.Attendees will walk away with: The newest research and data for the 2022 holiday season  Ideas to ramp up strategies and customer care team for holidays Real-world examples of how brands/retailers are prepping for the end of year and the steps to  execute on your campaigns RSVP NOW:  

290
Jonathan Zuluaga
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Starting soon! Community Recharge: Gratitude Meditation with Rae Rapenshek

Take some time to relax and recharge for the day! Starting at 11:30 AM CST. 

50
Jonathan Zuluaga
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
📆 This week's events! RSVP now!Events

Hey Community Fam!We hope your week is off to a great start. We wanted to share two great events happening this week and would love for you to RSVP and join us. Community Recharge: Gratitude Meditation with Rae RapenshekIn this 30-minute session, a trained instructor will guide you through seated stretching, a grounding exercise and guided meditation. No experience is needed, this session is for all levels of practitioners.RSVP:  Surviving the Holidays: Data, Strategies and Customer Care TipsIn this pre-holiday event, we will speak with Sprout Social’s Aubree Smith to discuss some of the newest data, strategies and predictions for brands. The goal of this event is to give our community members tangible ways to prep and provide the data to inform their strategies.RSVP:  

460
Jonathan Zuluaga
Community Manager
2 years ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
EVENT: Grow Sessions - Get Creative with Social ListeningWebinar

I’m excited to share our next community event Grow Sessions: Get Creative with Social Listening!Social Insights is powerful data for you to transform endless areas of your business. In this session @tazi.flory and I will get your creative juices flowing with a deeper conversation on how you can use social listening data to make a larger impact on your business goals. Hear real life examples from brands who have found success through unique listening use cases.You’ll will walk away with:A new outlook on how to approach Social Listening Creative ideas to transform your marketing strategies with social data Tips and tricks to uncover trends and take action nowRSVP and add this event to your calendar now, you won’t want to miss it!  

611
Laura Porcincula
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
🔨 How one construction company is leveraging TikTok and building awareness!

Hi everyone! 👋As you may or may not know, I’m a big lover of TikTok (kinda obsessed, to be honest) and this past week was served a unique piece of content.It was two construction workers from SRJ Building Solutions making TikTok videos using trending sounds. Instantly I noticed their account have over 324.3K followers and some of their videos have over 4.2 million views. Check it out: https://www.tiktok.com/@sjrbuildingsolutions0?_t=8Wt8ZIiV3Bi&_r=1Anyways, I wanted to share three things that really stood out to me:This brand is a perfect example of challenging the status quo of who should be on TikTok. There’s a lot of brands that believe that they don’t fit into TikTok. This approach by SRJ Building Solutions leverages sounds and trends that are popular, they aren’t afraid to experiment. While they aren’t explaining what their business does per say, they’re building awareness and exposure to a new audience.  They post often. Posting high-quality content often through the day hel

310
Jonathan Zuluaga
Community Manager
2 years ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
Community Spotlight: Alexa HeinrichCommunity Spotlight

The Community Spotlight shines a light on an outstanding community member who is active, helpful and propels our community forward. Congratulations, @AlexaHeinrich for being our October Community Spotlight! Alexa is a leader in educating social teams in creating accessible social media content. Her resource hub Accessible Social has resources, guidelines and more for anyone wishing to educate themselves on creating more inclusive content. Alexa was also the recipient of Sprout Social’s Always On award in 2020 and her article Five easy ways to make your social media more inclusive was featured in the Sprout Insights Blog. We are so happy to have you as part of our community Alexa! Name: Alexa HeinrichPronouns: she/herTitle, role, and company: Social Media Manager, St. Petersburg CollegeFun fact: I can lick my elbow.What’s your favorite social account to follow right now? I love/hate following @USGovAltBot on Twitter because it exists to quote retweet federal accounts that forget alt tex

10111
CarmenCollins
Frequent User
2 years ago
J
Frequent User
joy.gribbenFrequent User
posted in Coffee Talk
Joy Gribben introduction

Name: Joy Gribben (she/her)Title: Communications ManagerCompany: Immunisation Advisory CentreHobbies: Photography, mixology, volunteeringSome thing(s) I want to learn: About all of you! All tricks to maximise outreach for a small but very busy organisation.Some thing(s) I’m good at: Team building.A questions I’d like answered: Where is that silver bullet to perfect social?Headshot:  

51
Jonathan Zuluaga
Community Manager
2 years ago
Gayatri Shukla
Community Manager
Gayatri ShuklaCommunity Manager
published in Coffee Talk
🍝 National Pasta Day Alert: Here’s a fun Pasta account to follow on social!

🍝 It’s National Pasta Day today in the United States! If I’m being honest, every day is Pasta day in my books. But since today it’s “official”, let’s talk about Pasta-focused chefs/culinary influencers on social. My favorite Pasta account on social is: Nadia Caterina Munno aka The Pasta Queen. (Find her here on TikTok, and here on Instagram). She is a celebrity on culinary social with a combined total of 3.7+ million followers, has authored a book that you can pre-order on Amazon, and, wait for it - launched her own cookware range because she started getting inquiries on the ones she used in her videos. So she basically grew two new businesses from scratch all thanks to her social clout. Here’s her recipe for social success:A. Humor: Can we talk about her hilariously melodramatic storytelling and scripts? Thanks to her, I now refer to pasta water only as “Tears of the Gods”. With a dramatic hair flip, of course.💃🏽 Check out the video below to see what I mean.Video Source: The Pasta

547
lisa.rodrigo
Advanced User
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Megan Thee Marketer: Lessons from the HTown Hottie

As consumers become savvier and shift their priorities, tried and true methods to reach and engage with consumers may not work as well as they used to. To stay ahead, marketers can look to seemingly unlikely sources for inspiration. Enter Megan Thee Stallion.The rap artist from Houston recently launched Bad Bitches Have Bad Days Too, a mental health resource hub. At first glance, this campaign doesn’t seem relevant to brand marketers–unless they’re a social media manager having a particularly bad day.  Read the full article: https://sproutsocial.com/insights/brand-activism-examples/

40
Jonathan Zuluaga
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Meme Friday! Show us your favorite! 👀

Hi, Community! 👋 As you know, memes are very much part of normal internet culture and brands are using them more than ever. So, what are some of your favorite examples of memes or could you share one your team has created?I’ll start first! I’m a big lover of Domino’s but even a bigger lover of their social media strategy. It’s clever, relevant and capitalizes on social movements and trends. Here is a great example of a meme they used recently.  

110
Jonathan Zuluaga
Community Manager
2 years ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
👋 Welcome New Members!New Members

Welcome new Sprout Community Hub members! We are so excited you are here!For everyone tagged as a new member below, please introduce yourself in the thread. We would love to hear more about you and why you joined our community! Need some inspiration?Tell us about yourself! Where are you located? What do you like to do in your free time?Make sure to take a break from your workday and RSVP for our guided meditation event on Wednesday!@Al.Whiteside @thebryceharvey @kaitlyn.dobbins @sarah.willis @jess.norby @brittany.angelilli @fh.marketing @laura.tomlin @mary.keutelian @nader.nekvasil @allee.holt @megan.ludzenski @ayakatally @brittany.ballard @jackie.marcelo @rebekahthomaslogie @christine.pesce @maggie.pranckus @calista.liotta @nschmiedl @loren.siegel @Chad.Amos @alma.pantaloukas @Ruffin @kacie.miller @joseph.colon @audra.seng @Jamie @jamie.stoss @lindsey.baker @cori.clancy @stephanie.nielsen @will.mcguinness @alison.hamm @jenna.cecil @Joshua @emily.muench @tatyana.williams @lee-anna.poel

16015
svarg
Frequent User
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Q: What's a great piece of content you saw this week?

Hi Community!The week is coming to an end and we want to end the week on a high-note. So, we’re curious: What’s a great piece of content you saw this week?Thread below and share!

171
Jonathan Zuluaga
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
What's the tea? Week of October 10th

Hi Community! We’re starting a new weekly ritual called “Community Tea” a space for a quick connect and sharing! The goal is to build conversation with your fellow community members based on the prompt provided! We aim to make this a fun and chatty space for all! So let’s get started with the following question:What’s one piece of advise you’d share with someone just getting started in social media? GO!

152
emily.haworth
Engaged User
2 years ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
☀️ TODAY: Community Recharge Series - Guided MeditationRecharge Session

Join us today at 10:30am CST for our Guided Meditation led by @DonnaGraham. Today’s session will have an agency twist to celebrate Sprout’s agency month. See you there @kashoo.team @larisa_c @rachel.doig @jamie.recio @holly.gleason @sarah.buck @stephanie.carmichael @jnappi @jenvargas @fabiann.collins @Kimberly VN @jill h @tristan.audet @ralynn.kelley @icpSH @brittany.vanmaele @arlo.dela fuente @pediatrust.team @sara.kamber Here’s the link to join: https://sproutsocial.zoom.us/j/94490380570 

120
Laura Porcincula
Community Manager
2 years ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
📆 RSVP: Camera Off Guided MeditationEvent

Join us TOMORROW for a camera-off, guided meditation with an agency twist Wednesday, October 12th at 10:30 AM CST!In this 30-minute session, a trained yoga instructor will guide you through seated stretching, a grounding exercise and guided meditation. No experience is needed, this session is for all levels of practitioners.RSVP: 

90
Laura Porcincula
Community Manager
2 years ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
TODAY is World Mental Health Day

For World Mental Health day, I wanted to share some of my favorite articles around managing mental health in social media.  Managing your mental health while working in social media Battling burnout as a social media manager How to build a case for expanding your social media department   Additionally, I wanted to share our upcoming Community Recharge event where we will be hosting a camera off meditation session with an agency twist. RSVP using the link below.Please take care of yourselves and see you on Wednesday!

90
Laura Porcincula
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
What's the tea? Week of October 3rd

Hi Community! We’re starting a new weekly ritual called “Community Tea” a space for a quick connect and sharing! The goal is to build conversation with your fellow community members based on the prompt provided! We aim to make this a fun and chatty space for all! So let’s get started with the following question:What’s is your biggest goal for using social media? What metrics fo you use to measure its success? 

81
lisa.rodrigo
Advanced User
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Q: Where are you finding inspiration on social right now?

Hi Community!The week is coming to an end and we want to end the week on a high-note. So, we’re curious: Where are you finding inspiration right now?Thread below and share!

81
N
Engaged User
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Sprout on Sprout: How to boost your proactive marketing strategy with Brand Keywords

A proactive marketing strategy can improve your customer relationships, brand reputation and your standing amongst key competitors. It’s not a magic trick for overnight growth, but in a way, it’s even better. It’s a controllable, scalable path toward long-term rewards.Our team uses a few Sprout features to proactively engage with people across social. In this article, we’re peeling back the curtain to share our approach to proactive engagement. Plus, we’ve also rounded up our top tips for creating a strategy of your own.Read the full article: https://sproutsocial.com/insights/proactive-marketing/

240
Jonathan Zuluaga
Community Manager
2 years ago
Laura Porcincula
Community Manager
Laura PorcinculaCommunity Manager
published in Coffee Talk
TODAY: 30 Minute Agency Speed NetworkingSpeed Networking

Hello everyone!Today is our agency speed networking event hosted by @sarah.lagunas at 10am CST. While this event is Agency focused, this event is open to all Community Hub members and Sprout users.See you there!@emily.cornell @bkwyattjr @pediatrust.team @khaleeqa.rouse @veronika.monell @sara.kamber @melissa.ortiz @haleyelizabeth @Word Nerd @Sydney Nielsen Here’s the Zoom link to join today: https://sproutsocial.zoom.us/j/95792410034

30
Laura Porcincula
Community Manager
2 years ago
Sydney Nielsen
New User
Sydney NielsenFormer Moderator
published in Coffee Talk
At Sprout, October is Agency MonthAgency Month

Thank you for being here! We are so excited to kick off a whole month dedicated to you! Throughout the month of October, we’re creating tons of opportunities to connect, network and deepen relationships with our vast network of agency customers. We know that learning from peers is amongst the  most valuable content the Agency Partner Program offers, which is why we’ve put together an action-packed lineup of events featuring top agency customers, industry leaders and some really smart Sprout folks. If you’re not already part of the program but interested, let us know in the comments below!We’ll tackle topics like how to build agency resilience, amplify service offerings and uncover the latest industry trends. If you haven’t already, register today! We’d love to hear from you! What session are you most excited about?  What questions do you want to make sure get answered? What are your goals, challenges or expectations for 2023?  RSVP to the upcoming Agency X Community events:   

220
Sydney Nielsen
New User
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
What's the tea? Week of September 26th

Hi Community! We’re starting a new weekly ritual called “Community Tea” a space for a quick connect and sharing! The goal is to build conversation with your fellow community members based on the prompt provided! We aim to make this a fun and chatty space for all! So let’s get started with the following question:How important are third party sources when building your social media strategy? 

71
lisa.rodrigo
Advanced User
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Q: What's the funniest thing you've seen on social this week?

Hi Community!The week is coming to an end and we want to end the week on a high-note. So, we’re curious: What's the funniest thing you've seen on social this week?Thread below and share!

92
Jonathan Zuluaga
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Leverage Conversations For Connection and Conversion: Recording and Q&APost-Event Recording

Hi Community!A huge shout-out to fellow community member, @Brooke B. Sellas for an amazing talk this morning! It was super insightful but also inspiring to see how other brands are connect and ultimately converting customers!If you missed this morning’s event, you can see the recording here:Additionally, I will be threading questions below for Brooke! If you have any questions after the event or after the recording, please tag Brooke below! We will also be gifting a copy of her book, “Conversations That Connect: How to Connect, Converse, and Convert Through Social Media Listening and Social-Led Customer Care,” to the most engaged participant!  

13411
N
Engaged User
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
published in Coffee Talk
Community Spotlight: Raven Gill, Social Media Manager and Digital StrategistCommunity Spotlight

Introducing our first Community Spotlight! The Community Spotlight shines a light on an outstanding community member who is active, helpful and propels our community forward. Congratulations, @raven.gill for being our August Community Spotlight!  Title, role, and company: Social Media Manager and Digital Strategist, Communicators Group Fun fact: I am a twin and the first in my family to graduate with a bachelor's degree.  What’s your favorite social account to follow right now? https://twitter.com/SippinSocialTea  If you had to eat one meal every day for the rest of your life, what would it be? There's a restaurant near me that makes an amazing Chicken n' Waffles. If I could have their version for the rest of my life, I'd die happy.  When it comes to your work, where do you find inspiration? Other accounts. I'm constantly scrolling on Facebook, Instagram, and Twitter.  Top reason why you’re a Sprout user: Reporting. It's so pretty! Lol, but honestly it's because it makes it s

757
K
Engaged User
2 years ago
The Arboretum Terms of UseCookie settings