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rachael.maasFrequent User

asked in Content Creation

What camera do you use for going live?

What camera does everyone use for going live? Right now we have MEVO but the camera is old and outdated.This would be for press conferences mostly.

6 hours ago

Laura PorcinculaCommunity Manager

published in Coffee Talk

New Member Welcome - April 22, 2024!

Welcome and happy Monday!Hey there, welcome to The Arboretum! We're thrilled to have you onboard and can't wait to explore the exciting and fast-moving world of social media together!To start off, we'd love to get to know you better. Please take a moment to introduce yourself by answering any of the following questions:Introduce Yourself: Tell us your name, role, and what sparked your interest in social media. Favorite Social Media Platform: Which social media platform do you enjoy working on the most, and why? Best Social Media Campaign: Share a memorable social media campaign you've worked on or admired. What made it stand out? Top Social Media Tip: What's your go-to tip for creating engaging and impactful social media content? Future Trends: What do you think will be the next big trend in social media, and how are you preparing for it? Learning opportunity: What are you hoping to learn and get out of this community?We're so excited to have you here in our community, where you can fr

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9 hours ago

Jonathan ZuluagaCommunity Manager

published in Coffee Talk

Mentorship Network Signups Open April 25 - April 30!Sign Up Now

Apply for the next round and get an invite May 3rd!The next round of connections opens April 25th. Whether you missed the first round or are eager for more, now's your chance to dive into the mentorship experience. Sign up for your preferred program whether its peer-to-peer connect, Mentor to Mentee or Sprout User 1:1 Connect. How does it work? Simple! Just sign up for your preference by April 30th, and we'll do the matchmaking for you. You’ll receive a personalized invite on May 3rd.Before you know it, you'll be diving into meaningful one-on-one conversations right here on our platform. Oh, and did we mention? It won't cost you a penny – it's completely FREE to join! So what are you waiting for? Let's make those connections and take your career to the next level! See you there!📆 Join the next round, open April 25 to April 30: https://community.sproutsocial.com/p/mentorship

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10 hours ago

Laura PorcinculaCommunity Manager

published in Content Creation

🎥 WATCH NOW: Engage your Audience Authentically, the Fundamentals of Influencer Marketing

Join us as we dive into the fundamentals of influencer marketing with @Madison.Masterson and Trevor Souki.Learn how you can leverage influencer partnerships to reach your maximum potential, increase brand visibility, and achieve your goals. Discover the potential of influencer collaborations, learn practical tactics to drive traffic and boost engagement, and build authentic relationships that resonate with your audience.🔴 Missed the event? Watch the recording now:Be sure to subscribe to this thread for all the event updates!

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2 days ago

Jonathan ZuluagaCommunity Manager

published in Latest Talks & Trends

🎥 This Week in Social - April 19th, 20242-Minute Video

Happy Friday Arb Members!We’ve got some exciting updates to share this week. From brand new social media platforms to the latest trends setting features, we’ve got it for you!Watch now: Read more here:TikTok Is Testing A New Instagram Rival—Are Photos Making A Comeback? Is Airchat Ushering In A New Era Of Social Audio And Conversational Networks? Snap plans to add watermarks to images created with its AI-powered tools LinkedIn Pages: Our Latest and Greatest FeaturesIf you missed this weeks event focused on the fundamentals of influencer marketing, check it out now:

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5 days ago

Laura PorcinculaCommunity Manager

published in Coffee Talk

New Member Welcome - March 25th, 2024!

We're thrilled you’ve joined us in The Arboretum, and we can't wait to learn and grow together in this exciting, challenging, and fast moving digital world!To get started on your journey with us, we'd love to get to know you better. Please take a moment to share a bit about yourself by answering one or more of the following prompts:Introduce Yourself: Tell us your name, role, and what sparked your interest in social media. Favorite Social Media Platform: Which social media platform do you enjoy working on the most, and why? Best Social Media Campaign: Share a memorable social media campaign you've worked on or admired. What made it stand out? Top Social Media Tip: What's your go-to tip for creating engaging and impactful social media content? Future Trends: What do you think will be the next big trend in social media, and how are you preparing for it? Learning opportunity: What are you hoping to learn and get out of this community?Feel free to browse our discussion forums, connect with

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6 days ago

reid.zuraFrequent User

asked in Social Networks

A huge increase in spam on Facebook and X - any tips on how to reduce?

Okay, I hope I don’t sound crazy and this is a good place, but, over the past few weeks, I have noticed a lot of extra spam coming into the social media channels for my company. It’s mostly in two forms. On Facebook: I either get something in Messenger or a wall post from an account posing to be some sort of Meta authority figure claiming the page will be permanently deleted for violating some sort of guidelines and I can request a review by clicking their sketchy link (Obviously I know it is a scam) Here is an example: On X: I get MULTIPLE tags for these spamming crypto bots somehow. They don’t seem to end and come in a lot. They’re also tagged with a bunch of other random accounts, so I’m simply not sure how my company’s account is picked. Here is what those look like: Now obviously, social media has and always will have scammers and spam. I have a decent radar and digital literacy to know where not to click and what to ignore, but it seems like these have gotten worse -- sometime

6 days ago

Malorie PastorFrequent User

asked in Social Data

When impressions are up, engagement is down [and vice versa] ?

Hello fellow social media warriors. I’ve bene noticing a trend for the last several months when I pull my monthly metrics: when my impressions are up, my engagement is down; when my impressions are down, my engagement is up. I can COUNT on it. And this is for all networks, to included when I pull cross-network reports, too. Anyone else? And….whhhhy? 😅

7 days ago

Laura PorcinculaCommunity Manager

published in Latest Talks & Trends

How do your creator and influencer partnerships measure up?

Measure your campaigns against other industry players, set meaningful ROI expectations and craft influencer content audiences want with Sprout Social’s Influencer Marketing Benchmarks Report! Download: Influencer Marketing Benchmarks Report

8 days ago

Jonathan ZuluagaCommunity Manager

published in Coffee Talk

New Member Welcome - April 15, 2024!New Member Introductions

Welcome and happy Monday!First of all, welcome to The Arboretum! We can't wait to learn and grow together in the exciting in this fast moving social media world!To kick off your journey with us, we'd love to get to know you better. Please take a moment to share a bit about yourself by answering any of the below prompts:Introduce Yourself: Tell us your name, role, and what sparked your interest in social media. Favorite Social Media Platform: Which social media platform do you enjoy working on the most, and why? Best Social Media Campaign: Share a memorable social media campaign you've worked on or admired. What made it stand out? Top Social Media Tip: What's your go-to tip for creating engaging and impactful social media content? Future Trends: What do you think will be the next big trend in social media, and how are you preparing for it? Learning opportunity: What are you hoping to learn and get out of this community?Feel free to express yourself and connect with fellow members who sh

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9 days ago

Laura PorcinculaCommunity Manager

published in Social Networks

Get answers to common Meta Business Suite questions

Last month, I worked with Sprout’s Insights blog team to share some common challenges social marketers face when navigating Meta Business Suite. Much of this article's content was from talking to you all over the last few years.Get answers to questions like:What is Meta Business Suite? How do I connect and manage a Facebook Page with Meta Business Suite? How to I connect and manage an Instagram account with Meta Business Suite? Getting started with Meta Business Suite How do I manage users as an Admin? How to use social media analytics in Meta Business Suite?I'm sure there may be more questions you have about Meta Business Suite. Please feel free to share them in the thread below. Your community is always here to support you. Read the article now:How to use Meta Business suite like a pro

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9 days ago

amanda.roeschFrequent User

asked in Social Data

YOY Engagement Reporting - Is it possible?

Has anyone else had a team push for year over year comps when looking at engagements within organic social (IG specifically)? The biggest issue is YOY often looks down as the data continues to compound, so we can't get a true look of what last year at months end looked like compared to this year. With engagements becoming the top channel priority and having a push for not just MOM but YOY, I haven’t been able to find an accurate way to report that without making it appear as if the channel is down. Any ideas?

9 days ago

raven.gillAgency Partner

asked in Content Creation

Facebook Ads Glitch

Anyone else having issues with Facebook ads keep changing their targeting locations to their entire United States. I select my cities and radius and I submit the ads but after I hit submit it changes the targeting to the entire united states. This has happened across multiple clients for me.

9 days ago

Jonathan ZuluagaCommunity Manager

published in Coffee Talk

New Member Welcome - April 1, 2024!New Member Intros

Welcome and Happy April!We're thrilled to have you at The Arboretum, and we can't wait to learn and grow together in the exciting in this fast moving digital world!To kick off your journey with us, we'd love to get to know you better. Please take a moment to share a bit about yourself by answering one of the following prompts:Introduce Yourself: Tell us your name, role, and what sparked your interest in social media. Favorite Social Media Platform: Which social media platform do you enjoy working on the most, and why? Best Social Media Campaign: Share a memorable social media campaign you've worked on or admired. What made it stand out? Top Social Media Tip: What's your go-to tip for creating engaging and impactful social media content? Future Trends: What do you think will be the next big trend in social media, and how are you preparing for it? Learning opportunity: What are you hoping to learn and get out of this community?Feel free to express yourself and connect with fellow members

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12 days ago

Trisha AsharNew User

asked in Social Networks

Business Instagram Hacked — How can I recover / what are my options?

Last Tuesday, one of the accounts I manage was hacked and the email and phone number were changed. I contacted Meta Support Pros and they have been telling me the issue is ‘under investigation’ but nothing more. Stakeholders are now asking me to consider other options.What other options do I have?Has anyone else successfully recovered a hacked account? Are you able to petition for your username back and verification from Meta once you start a new account?

12 days ago

Laura PorcinculaCommunity Manager

published in Latest Talks & Trends

Laura PorcinculaCommunity Manager

published in Latest Talks & Trends

Micro-influencer marketing guide: Facts and usesBlog

Why would brands want to work with micro-influencers… and what even is a micro-influencer? Micro-influencer marketing can be an excellent strategy for businesses with smaller marketing budgets. And because micro-influencers take up 91% of the influencer market, there’s no shortage of creators to work with.Check out our complete guide to micro-influencer marketing so your brand can easily get started.

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13 days ago

annarangosNew User

posted in Latest Talks & Trends

Do you believe in shadow banning?

Was wondering how folks felt about shadow banning and if you personally think it’s real.

13 days ago

rebecca.hoangFrequent User

asked in Social Networks

Facebook Cover Photos for Location Pages

Hello! I currently manage our brand (parent) Facebook page and over 260 location pages on Facebook. The Classic Pages allowed me to change the Facebook cover photo on the parent page and it would automatically change all the cover photos for the location pages.Our pages recently switched to the New Pages Experience and now the location pages don’t change when the parent cover photo is changed. I really don’t want to switch into 260+ pages to change the cover photos. Does anyone have a resolution for this? Thank you!!

14 days ago

Gayatri ShuklaCommunity Manager

published in Latest Talks & Trends

Community Giveaway Q 🎁: Which brands are leveraging AI well? ✨

Whether it’s visual enhancements, copywriting assistance, or customer experiences and more - AI is truly everywhere around us - there’s no denying it.Q: What brands do you believe are truly harnessing the power of AI in remarkable ways, and have caught your eye with their mesmerizing AI magic tricks? 🎩✨Chime in the thread below to share the ones that have left you going 'Wow!' 🤩 for a chance to win! 🎁 The Promotion begins at 10:00 a.m. Central Time (“CT”) on April 5, 2024, and ends at 11:59 p.m. CT on April 10, 2024. To participate in the promotion, engage with the outlined question by sharing a reply for the chance to win one of three packages that include an Arboretum notebook, Water bottle, sticker, power bank and a 2-pack Professional Wireless Lavalier Microphone, AND be featured on Sprout’s Insights blog. Three prizes will be awarded. No purchase necessary. Open to legal residents of (i) the 50 United States excluding Hawaii, (ii) the District of Columbia (“D.C.”), (iii) Puer

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14 days ago

Jonathan ZuluagaCommunity Manager

published in Welcome Guide

Welcome to the Arboretum! Get started here.

Welcome to the Arboretum - we’re so glad you’re here! Here’s some information to help you get acclimated. Also, check out the video below for more information on how to navigate this community platform, and settle in. Getting StartedBookmark this page to navigate back quicklyMake sure to bookmark the Arboretum URL so you have quick access to the community in a convenient location.Stop by and say hi to everyoneHead over to Coffee Talk to introduce yourself. Tell us about you, your hobbies, your professional goals and what you’re good at. Maybe you learned how to make your own sourdough bread during the pandemic. Maybe you moved to a different city. Either way, we know you have a unique and valuable story to share, and we can’t wait to hear it. After you introduce yourself, check out the other spaces in the hub, make new connections, start a conversation, reply to threads, or drop in product ideas. Talk social with people who get socialIn the Advice & Best Practices section, you c

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15 days ago

Laura PorcinculaCommunity Manager

published in Coffee Talk

Welcome New Members - April 8th, 2024

Happy Monday Arb Members!We're thrilled to have you at The Arboretum, and we can't wait to learn and grow together!To kick off your journey with us, we'd love to get to know you better. Please take a moment to share a bit about yourself by answering one of the following prompts:Introduce Yourself: Tell us your name, role, and what sparked your interest in social media. Favorite Social Media Platform: Which social media platform do you enjoy working on the most, and why? Best Social Media Campaign: Share a memorable social media campaign you've worked on or admired. What made it stand out? Top Social Media Tip: What's your go-to tip for creating engaging and impactful social media content? Future Trends: What do you think will be the next big trend in social media, and how are you preparing for it? Learning opportunity: What are you hoping to learn and get out of this community?Feel free to express yourself and connect with fellow members who share your passion for social media. Your in

341

16 days ago

dan.leveyNew User

asked in Social Networks

Instagram Again

Hello, I know there was a Meta outage last week. Is anyone still having issues with Instagram? I manage 10 accounts, and when I toggle to 1 of the accounts, the account, the page starts flickering and the account looks incomplete. I tried logging into the account from my computer and it did not work, I tried both Chrome and Safari and nothing worked. I tried logging out of all Instagram accounts, I un-installed and re-installed the app, and I restarted my phone. None of that worked, the account is showing the same thing. I attached screenshots of what the account looks like and of what happens when I switch over. Any help is appreciated. Thanks, Dan

16 days ago

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