Connect & Discuss

Name: Sarah Swainson (she/her) Title: Social Media CoordinatorCompany: Lodge Cast IronHobbies: Hiking, photography, baking, and running (especially obstacle course races!) Some thing(s) I want to learn: How to better interact with the community across all social platforms in a fun and unique way (especially on TikTok).Some thing(s) I’m good at: Using data to inform content strategy. I got started in social media back in 2016 when I started a food blog, which I ran until 2018. While I was running this blog, the restaurant I worked at during that time asked me to do their photography and social media. This lead to opportunities to create content and manage the social media for five different restaurants in my hometown of Chattanooga, TN. In 2019 I graduated with a degree in Outdoor Recreation & Tourism Management, but found myself back in the social media and content creation world when I launched my own photography business that same year. Post-college I also had the opportunity to

Hello, everyone!My name is Val Vesa and I help run the community at Cloudflare. I have been in love with social media ever since high school years, and I am so blessed to be able to do what I love most.My biggest hobby is photography, and I love to travel. These two combined, help me feast my eyes and lenses on many amazing sights, which I feed into my Instagram page.I am always happy to help with anything social media and Sprout Social. Their team could confirm, but I think I have been suggesting features ever since I started using the tool :)

If you’re like me and you got on this train a decade ago - props. It’s been quite a journey. I’m Jackie. Nice to meet you all!Current Role: Senior Social Media Manager @ Similarweb I’ve been agency side, I’ve been brand side, and I’ve run the gamut when it comes to professional social. It’s been a real privilege to work across a variety of industries: B2C, B2B, tech, gaming, health, beauty, travel and so many others. I’ve got some background in influencer marketing, as well. Currently, I’m leading social at Similarweb. Pre-pandemic, I was doing the same thing for the cruise vertical at TripAdvisor. I spent some time at Facebook, so I’m happy to talk paid social, too. I’ve been digging into the data for the last hour doing some end-of-Q1 reads on our performance against benchmarks. As soon as I start rubbing my eyes, I know it’s time for a break. So, thanks for an opportunity to work some qualitative into my morning.I’m excited to network with the pros in this community. Drop me a line.

Hey everyone! I’m Erin. I have about 12 years of professional social media experience and have ran accounts and developed strategy for B2B, B2C, tech, fast casual dining, radio, travel and pop culture sites, and a small publishing company.  In most of my roles, I have been a social team of one (1), which I am sure most people can relate to. And of course with no budget  I have been at my current role in smart home technology and IoT for 9 months now after years in radio. Going from B2C to B2B/B2C hybrid has been an adjustment! And I would love to connect with other SMMs in the tech, IoT, MultiFamily and B2B spaces. I am currently based in the states, but relocating to the UK at the end of this year, so would love to connect with anyone over there as well! But let’s be real, I am down to connect with anyone. I love internet friends. It’s why I’m in social media!Name: Erin Browne (she/her)Title: Social Media Marketing ManagerCompany: STRATIS IoT/RealPageHobbies: Writing! I write regularl

Hi everyone! 👋 So excited to meet you and get to know all of you! I’m one of the newest community managers on the Community Hub and look forward to learning for everyone here!  Title: Social Media StrategistCompany: Sprout SocialHobbies: Biking, photography, making cocktails and traveling! Some thing(s) I want to learn: How to create more unique content, how to edit videos quicker and better and more graphic design skills!Some thing(s) I’m good at: Community management, public speaking, canva, and building relationships online!Headshot: 

Is there a way to update the font within the community and on the Sprout Social website to be heavier? The current weight is way too thin and causes readability issues. Personally, it gives me a headache. 

Name: Breana Haines (Bree-anne-uh) or just TeachTitle: Social Media SpecialistCompany: ESSHobbies: I play professional football for the Florida Avengers. We are a full contact, 11v11, women’s football team who are in the Women’s National Football Conference (WNFC).  Running social media for the last 7 seasons helped me recently get out of teaching and into social media full time for an educational staffing company.  Both of my passions, in one career!Some thing(s) I want to learn: How to grow your brandSome thing(s) I’m good at: Creating content 

So happy that Sprout has set this up — I wanted to introduce myself and hopefully find other folks in the ed-tech space, as well as talk social marketing with all of you! Name: Jeanne SagerTitle: US head of social & contentCompany: Teachstarter.com; we’re an ed-tech company that was born in Australia but opened its US offices in late 2018. As the sole US marketing team employee, I have been with the company since 2021 and do everything from social to managing our blog to writing marketing emails to paid campaigns — fortunately I do get help from the Aussie team as well!Hobbies: Photography; I run a small photography business on the side in the Catskills of Upstate NYSome thing(s) I want to learn: Influencer marketing — it’s been awhile since I did any, and so much has changed in that time! Some thing(s) I’m good at: Content strategy — before moving into marketing, I was in digital publishing; Twitter (I gave birth to the once viral Dictionary.com Twitter account years ago when I wa

Hello everyone!I am excited to see that Sprout has created a great place for us to hang out and chat!My name is Kayla, and I am a social media and gaming community manager for relatively new company called TLM Partners. We are a cloud studio that specialize in gaming and technology. We are 100% remote and global company that is working on breaking down barriers in the gaming industry by not limiting where people live. I have always been in the gaming community and it’s great to be able to give back and follow my passion. I was originally a medical student, that changed to becoming a certified child life specialist (psychosocial help for children and families in the hospital setting), before ultimately deciding that I wanted to come back to marketing and the gaming world. Social media has evolved so much over the last 10 years and I am excited to learn as much as I can to become the best me possible! My hobbies include (other than gaming), reading, baking, and taking my mini-Goldendoodl

Name: Katie JacksonTitle: Digital Marketing SpecialistCompany: Green Apple Strategy Hobbies: I love drawing on my iPad, reading, going to sporting events, and traveling! Some thing(s) I want to learn: I want to learn how to present KPIs better to our clients and learn more about Sprout reporting.Some thing(s) I’m good at: I’m good at strategy and coming up with creative content ideas. A questions I’d like answered: How often should I be sharing metrics with leadership and our clients? How often do I need to be doing audits of our social content?   

Pink Hair for my fellow breast cancer survivors!My name is Hope Baucom and I am a Customer Care Representative at EarthKind LLC.  I help marketing with the social media responses and work face to face with our B2B and B2C customers.  Here at EarthKind we manufacture and sell botanical pest repellents for ants, moths, mosquitoes, spiders, cockroaches and rodents.  Made exclusively of botanical fibers and oils sourced from American farms, all of our products are safe to use in your home and around children and pets when used as directed. When I’m not at work I am working with Wind River Retreat Center in support of cancer survivors, studying sustainable agriculture at Mitchell Community College, digging in my garden and loving on my crazy family.  I have been married for 14 years and we have 3 amazing kids.  I am also a recent breast cancer survivor and growing stronger everyday!I am excited to be in the social exchange to learn creative ways to use Sprout Social for some upcoming promot

Name: Laura Porcincula (she/her)Title: Senior Customer Success Manager, Agency OnboardingCompany: Sprout SocialHobbies: Travel, dancing and all sportsSome thing I’m good at: LaughingA question I’d like answered: What is everyone’s current favorite social media trend?Headshot: 

Name: David Allison (He/him)Title: Director of Marketing & CommunicationsCompany: Wow Wow Hawaiian LemonadeHobbies: Running, writing, guitar (learning)Some thing(s) I want to learn: I want to figure out how to see trends with our social media output and to leverage the tools in here to streamline how we communicate without customers and potential new customers.Some thing(s) I’m good at: Creative ideas, taking calculated risks, and understanding different perspectives.Questions I’d like answered: What is the best way to be successful using Sprout Social? What are the hiccups you have seen from users that cause them to have a negative experience? What are the must-have components of Sprout? Headshot:   

Name: Stephanie Lee (She/Her)Title: Marketing ManagerCompany: ING SourceHobbies: Running, organizing Some thing(s) I want to learn: Leadership skills, how to measure success in social, how to get the most out of this toolSome thing(s) I’m good at: StrategyA questions I’d like answered: What are the top 5 things that every user should do, what are your biggest social/sprout learning experiences? Headshot:  

Hey y’all! I’m late to the game, lol. TBH I had all of this bookmarked and finally was able to sit down and hang out! I love, love, love Sprout and have been a Sprout devotee since the beginning (I started my company in 2011 and started using Sprout in 2012/2013-ish). Here’s a little bit about me… Name: Mandy EdwardsTitle: Digital Marketing Strategist/Business OwnerCompany: ME Marketing ServicesHobbies: Reading, watching college football (die-hard fan of the #1-ranked Georgia Bulldogs, proud University of Georgia alumnus, 20+ year football season ticket holder), shuttling my 13 year old daughter around, enjoying time with my high school junior before she leaves the nest, and helping out at the girls’ dance studio.Some thing(s) I want to learn: More in-depth stuff about Google Ads, anything about Google Analytics 4, new social content ideas and tricks, more ideas on growing Instagram communities… I’ll stop there :)Some thing(s) I’m good at: Digital marketing strategies for small busines

Hey everyone and happy holidays! We’re taking some time off starting today and will be out of the office until January 3rd. Thank you so much for participating in our beta program, thus far. We’ll be back in January with a First Friday hangout. That invite will be in the Community Founder’s Group, shortly.If you’re not yet in the Community Founder’s Group, you’ll always be able to join later. There will be on-going events and resources for you as we continue to grow.If you do need support assistance, please contact support via LiveChat within the app or at Support@SproutSocial.com.

We’re holding an open session for beta feedback from you all.In this session, Paul Nowak and Joe Huber will be available for you to share the things you have enjoyed, what was confusing, what should change, and what will make this experience better for others as we continue to open up the group. Zoom details are listed below.One thing to call out specifically is that you’re all welcome to join the community founders group, if you haven’t already. Those in that group will receive on-going networking events, space to share information, and access to Team Sprout. You’ll also get a chance to fill out information for some swag! Join the community founders group, today.-Zoom details:Join Zoom Meetinghttps://sproutsocial.zoom.us/j/94435106613?pwd=TmUwOFZlVUVRbmlGemoyM3FhVGlFUT09Meeting ID: 944 3510 6613Passcode: 760410One tap mobile+13126266799,,94435106613# US (Chicago)+16468769923,,94435106613# US (New York)Dial by your location        +1 312 626 6799 US (Chicago)        +1 646 876 9923 US

The Community Founder’s group is for all of you who are in this beta! You can join the group by clicking here.This space will grant you special access to things like Founder’s First Friday meet ups, virtual sessions, access to more of Team Sprout and more. You don’t have to have a certain plan level or be a part of any other kind of group. Anyone who wishes to join that has early access is a Founder.We’ll be having the First Friday Hangout on December 3 at 11 am Central time. You can RSVP to that here.

Hi there! I’m Caroline. Here’s a little about me: Pronouns are She/Her I have been working in social media for 5-6 years and been a Sprout advocate from the start. I used Sprout back when it was Simply Measured! I brought Sprout to my last company and have brought it to my current company, ZoomInfo I have background in the agency world, client world, B2C and now B2B My background is in social media strategy and in the last year i’ve shifted my focus to community creation - my title at ZoomInfo is Social Community Manager. I’m self-taught and gleaning so much from various books, Twitter professionals and more. I’m really looking forward to interacting with community builders AND social strategists because, hey, they’re kind of the same thing, right? I moved to Boston 5 months ago and before that was living in Chicago (the best city in the world). I’m originally from New York suburbs.

Hello everyone!If you’re reading this, it means that you’re one of our community founders and have access to that group. We’re hosting a one-hour welcome wagon that’s all about getting to know one another a little better and making connections. You won’t want to miss this chance to meet some of the other Sprout power users and find out what they’re doing in the social space to stand out among the crowd.You should have an invite in your email to the group, but DM Joe Huber if you can’t find it! He’ll make sure you get a new invite. Hope to see you Friday! 

Name: Bill BraunTitle: Social Media Specialist/CopywriterCompany: Kicker AudioHobbies: Billiards, Photography, Home Theater DesignSome thing(s) I want to learn: Advanced Social and Google/YouTube ad strategies. How to parse the data I get from analytics quickly, while extracting the most relevant insights (based on the goal, of course).Some thing(s) I’m good at: Taking insanely technical/confusing concepts and boiling them down to the audience’s relative level of comprehension.  Maybe (ok, hopefully) infusing a bit of humor into the process. Why so serious?Some thing(s) I’m NOT good at: Knowing when to say “enough”.  I inherently want to know everything about everything, which is both blessing and curse.A questions I’d like answered: Lets save that for later. But not too much later!A pic you might like: 

Name: Beau CoffronTitle: Central Team Leader Social MediaCompany: Life.ChurchHobbies: 9 years ago I created and still run my food blog lunchboxdad.com. Also I’m a big sports and Star Wars fan.Some thing(s) I want to learn: Cake decoratingSome thing(s) I’m good at: Social Media Strategy, food art, trolling friends online

Name: Annie Giudicessi (she/her)Title: Owner + Social Media StrategistCompany: HeyGiud Communications (pronounced Hey Jude yes like The Beatles song)Hobbies: baking (mostly bread), writing, crafting/planning, collecting vinyl records, nature photography, procrastinating things, sleeping but I’m pretty terrible at thatSome thing(s) I want to learn: Everything. Is that too much? Okay honestly, I’m really interested in learning how other people do things that might be a better/more efficient way than I do. So really, everything.Some thing(s) I’m good at: Sarcasm. Making meatballs. Also, like my job but who wants to talk about that.A questions I’d like answered: Why? This really pertains to a lot of things that I’m sure we will cover later. Headshot:  

Name: Jonathan Jacobs (he/him)Title: VP, DigitalCompany: Accelerate360Hobbies: Travel, writing, reading, Prince-listening, golf, hiking, Sprout Social-ingSome thing(s) I want to learn: Dance, Spanish, PlumbingSome thing(s) I’m good at: Points and Miles, motivating a team (I think), storytellingHeadshot:  

Name: Alison Wisneski (she/her/hers)Title: Director of MarketingCompany: Lady Justice BrewingHobbies: eating sandwiches, yoga, petting dogsSome thing(s) I want to learn: KPIs beyond the ordinary - how do values fit into your social media plans?Some thing(s) I’m good at: Making people “feel” things via social postsA question I’d like answered: Is a hot dog a sandwich?Headshot: