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Social Networks

Discuss social media best practices and share tips about specific social networks with other digital marketers.

  • 156 Topics
  • 572 Replies
156 Topics
C
Frequent User
carly.bayfordFrequent User
asked in Social Networks
Instagram 'story tap back'

Does this metric account for ‘unique users’ or not? 

341
Jonathan Zuluaga
Community Manager
2 years ago
J
Frequent User
jamie.jacobsFrequent User
asked in Social Networks
Facebook Organic Carousels

Is anyone else experiencing issues with organic carousels on Facebook? When we create an organic carousel through the Page Posts feature on Business Manager, images from the website link pulls through into the carousel once it is published instead of the images which we uploaded. It is very odd because this only happens when we use our website links, but when we use external links the carousel publishes perfectly. We’ve reached out to Facebook Support but they have no managed to resolved this issue. 

522
S
New User
2 years ago
jessie.brown
Advanced User
jessie.brownAdvanced User
asked in Social Networks
Facebook New Pages Experience and Sprout Integration

For months now, after moving our Facebook page to the New Pages Experience, Sprout’s super customer service team has been trying to figure out why we can’t reply to Facebook private messages via Sprout. Of course, now we’re all at the mercy of Facebook’s support team figuring things out on their end, so it’s been a long-term holding pattern (Sprout does a great job of checking back in with me as we wait).I’m mostly wondering if anyone else has run into this brick wall and if you’ve seen a resolution to it? I can reply to private messages with no issue within native Facebook platforms. I can reply to Facebook comments and Instagram comments and DMs via Sprout, too. It’s just Facebook PMs that are the problem.

963
Laura Porcincula
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
asked in Social Networks
Thoughts on Twitter testing a status update?

So Twitter is bringing back the testing of its status project! This feature allows you to share with your followers what you’re currently doing or working on. It certainly gives me OG Facebook vibes. Would people use this? So curious on your thoughts!  

201
Laura Porcincula
Community Manager
2 years ago
C
Frequent User
calliemartinFrequent User
posted in Social Networks
LinkedIn Events / LinkedIn Live

Does anyone have experience hosting events for your org on LinkedIn? How about using the live video functionality? Would love to hear about others’ experiences and any pros/cons. Thanks! 

131
Jonathan Zuluaga
Community Manager
2 years ago
Jonathan Zuluaga
Community Manager
Jonathan ZuluagaCommunity Manager
posted in Social Networks
TikTok Adds a GIPHY Option

 Tiktok announced new ways to make your videos more creative by adding a GIPHY library option to videos. I’m so curious to see how creators and brands will use the new options.Read the update here: https://newsroom.tiktok.com/en-us/tiktok-libraryQ: Any ideas on how you would use it? 

443
Jonathan Zuluaga
Community Manager
2 years ago
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